We are a Newcastle based member organisation focusing on facilitating insurance and financial products for the Surveying profession across Australia. The Society supports its members by providing services to the Surveying profession including Risk Management Services, Financial Services and Professional Indemnity claims support.
The Insurance Assistant's position is expected to add to the capability of the Society to offer insurance and financial products to the Surveying Profession. The position will allow increased coordinating and compiling of new business quotes, assist in renewals in some circumstances and provide a high level of customer services. The position should assist with higher turn-around times of information to clients, members, insurers and other key stakeholders. The Insurance Assistant would be expected to become acquainted with all aspects of the operation of the Society and the Australian Surveying profession. The Insurance Assistant would be expected to work closely with the New Business Insurance Manager of the Society and the General Manager of the Society.
The successful applicant would fit into our small team. We pride ourselves on always providing a personable yet professional service to our members and the broader surveying profession. The role is full time (38 hours per week), Monday to Friday with hours of work negotiated with the successful applicant.
You will be a self-starter that is reliable, responsible, hardworking and a general all-rounder with an eye for detail and willingness to pitch in to get the job done.
We are looking for someone who has experience and is competent working in the insurance industry.
Qualifications and Experience Competent in the use of computer programs and office equipment such as Excel, Word, Outlook and the ability to learn new programs easily, Tier 1 or 2 qualification, Demonstrated experience in the Insurance or Financial services industry, Critical thinking, including demonstrated ability to analyse issues and find faster and more accurate ways of completing tasks, Great interpersonal and communication skills, Must have high attention to detail, Ability to self-motivate and self-manage within the working environment. Tasks and Responsibilities Coordinating and compiling new business quotes and renewals, Providing a high level of customer service with tight turnaround times to members, clients, underwriters and other key stakeholders, Assisting in the overall account management and debtor management, Seeking opportunities to improve internal business processes and cost efficiencies and work with the Society, brokers and insurers to ensure processes and information is accurately prepared, Gathering relevant member and client information and identifying key issues to provide assistance to brokers, Ensure 100% accuracy of documentation and policies for members and clients, Keeping informed of industry trends by attending internal and external training sessions, industry seminars etc., Applying best business practice in all activities ethically, professionally and with integrity, Provide general information on the organisation's activities, products and services to clients and potential members, Working and liaising closely with other entities within and outside of the surveying profession and their teams, Working knowledge of company products and services. Ideally, you are looking to settle in for a long term with a family friendly local company.
To learn more about us and what we do visit: Please submit your cover letter & resume including the name and contact details of 2 referees to ****** Applications close at 5.00pm Friday 1 November 2024.
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