About Us: At Snooze, we inspire customers to create tailored bedroom solutions for every life stage, delivered with the passion and expertise of our people. We are extra proud of our reputation over the last 50 years in business. Snooze is an iconic brand where customers love to shop and people love to work. About the role: The Instore Field Trainer NSW/ACT is responsible for training our Snooze teams in all our retail initiatives. Product knowledge, store compliance in all areas of operational activity, and ensuring the health and safety of all staff and customers are paramount focuses. Delivering exceptional training means our retail teams can also deliver an awesome retail experience to our customers, continuing to ensure Snooze is a market leader in its field. The objective of this role is to maximise customer satisfaction by developing our retail teams in all areas of sales, leadership, point of sale and Snooze project initiatives. Delivering a quality training program will mean leading from the front, and this may include working in our retail stores, on occasion. The successful Instore Field Trainer NSW/ACT will be an inspiring, influential communicator; a self-starter with a passion for lifelong learning and posses a strong desire to develop our people to their full potential. You will be based in Sydney, and naturally travel within your region, interstate and overnight travel will be required . You will need an economical vehicle and receive a Vehicle Allowance with this role. The perks: Discretionary Trainer Incentive Program A great team of motivated and passionate people to work with A professional, team-oriented working environment Comprehensive training provided to the successful candidate An exclusive market-leading product range to proudly represent Autonomy to plan work travel and weekly schedule Generous staff discounts across our brands Administration time so you can manage paperwork You will have: Minimum qualification: Certificate IV Training & Assessment required A sales training background with corporate retail management experience, including leadership training is a must Experience in point of sale technology and training. Pronto or a similar ERP system knowledge is highly desirable Experience in the training the rollout of new systems Expertise in facilitating training workshops Experience in retail sales and working with Franchise Partners is advantageous Exceptional written and verbal communication skills The ability to create and design sophisticated training materials and resources is handy A background demonstrating strong customer service skills A proven track record of building and maintaining relationships Excellent time management - you will be highly organised Proficiency in Microsoft Teams to deliver virtual training as needed Professional presentation with a can-do attitude is paramount You will own a car and a current and valid Australian driver's licence (Please note the successful candidate will be required to provide a current clean National Police Check due to the inherent requirements of the role) At Snooze, our values are authenticity, respect, taking responsibility, working together, being attentive and always striving in the constant pursuit of improvement. Sounds like you? If you have a true passion and enthusiasm for retail training, we would love to hear from you now!
