Description
Join us on our journey.....
We are looking for a Sales Coordinator to join our team based in Tamworth on a fulltime permanent contract. This is an office based role Monday - Friday 09:00 – 17:30.
At Instarmac we pride ourselves on our open communication. We have a thriving family culture and work ethos where everyone is valued and rewarded for what they do.
We are offering a competitive starting salary with opportunities to earn additional target bonuses as well as the following fantastic benefits:
Performance Profit Related Bonus (PPRP) - a discretionary bonus of around 8% of salary paid annually. Up to 29 days annual leave 5-7.5% pension contribution Private medical cover Life Cover & Income Protection Dental cover plan Free use of holiday homes in Tenerife, Padstow and St Ives with subsidised petrol / flight costs. Charity events, match funding and volunteering opportunities An extensive EAP suite to support health and financial wellbeing Retail discounts and savings
The Sales Support Coordinator primary role will focus on order processing for our Ultra brands, working with a portfolio of customers by providing exceptional consultative insights to anticipate specific customer needs and increase sales. As a Sales Coordinator you will also enhance the customer experience and support their business by proactively identifying opportunities for up-selling and cross-selling.
Duties
How you will make the difference......
Contributing towards company targets by way of meeting and/or exceeding set sales targets as an individual and contributing to the teams through order processing and customer aftercare. Managing a portfolio of accounts to achieve long-term success by developing positive relationships with customers. Act as a consultative partner to anticipate customers' current and future needs to generate orders. Following up samples and quotations, converting these to sales. Ensuring accounts are constantly aware of active promotions available, follow up and generate new business through own initiative, social media and marketing activity to increase sales. Resolving conflicts, taking ownership and providing solutions to customers in a timely manner. Managing a dedicated Area Sales Manager's diary; ensuring customers are visited on a regular basis. Using internal tools and systems to manage the day-to-day running of your data, ensuring systems are maintained and updated at all times. Liaising with other departments including Transport, Accounts, Marketing, Laboratory and Production. Creating KPI and tracker reports as required by the business. Undertaking duties in accordance with all relevant management systems and controls. Suggesting actions to improve sales performance and identify opportunities for personal growth in order to promote products with greater understanding and confidence. Requirements
What you will need:
Excellent data entry and administration skills Proven experience of working in a customer sales partnering role and able to demonstrate results Ability to deliver excellent consultative advice to improve the customer experience and their business to generate sales Excellent interpersonal skills and rapport building skills Ability to translate customer account history into opportunities to up-sell and cross-sell Knowledge of CRM software (or equivalent) and MS Office, (MS Excel in particular) Desirable Previously gained sales experience within a similar industry Understanding of sales performance and ability to work to targets
If this sounds like you, we would love to hear from you!
Danny Morson Way
Birch Coppice Business Park
Dordon, Tamworth B78 1SE
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