Account & Relationship Management (Sales) Full time Do you thrive on building strong, long-term, and meaningful relationships with customers? Join our Business-to-Business sales team as an Inside Sales Account Manager and support our Small - Medium business customers with a wide range of tailored solutions.
As an Inside Sales Account Manager, you will manage a portfolio of up to 300 business accounts over the phone, providing outstanding client experiences and fostering trusted customer relationships. You will deliver profitable sales growth by understanding your customers' unique business requirements and tailoring solutions to help make bigger things happen for them.
As a team we aim to: Develop a deep client understanding, ensuring client satisfaction contributing to long-term business success through strategic account managementEngage in high-quality customer conversations with a tailored and consultative approachProactively identify opportunities for upselling and cross-selling products or servicesEffectively manage a sales pipeline - continuing to strive for measurable improvement and maximizing upon opportunitiesYou are confident in your sales approach and foster strong relationships to ensure customer satisfaction and growth potential is realized.
This is a full-time permanent role with excellent flexibility working between our Chadstone Head Office location in a hybrid working arrangement with 2-3 days in the office and the rest of your week from home if you choose.
About you You are proactive and customer-centric with superior time management ability. This, coupled with your background in sales and strategic out-of-the-box thinking will see you excel in this role. In addition, you will have:
Strong consultative sales experience within a B2B environmentExperience with phone/video-based sales, with experience making proactive outbound callsAbility to identify opportunities for sales growth within your customer baseProven ability to problem-solve, offer solutions and negotiate, thriving in an activity-focused roleAn eagerness to learn and build a career in salesExperience using Salesforce CRM is desirableOur culture It's all in a day's work when you're part of the Officeworks community - where you're not defined by who you are, but what you can do. We celebrate our teams' uniqueness by offering the below to the Officeworks family:
An inclusive, diverse, and supportive environment.Flexible working arrangements to best support your individual needs.A key focus on wellbeing and safety.Generous discounts at Officeworks, Bunnings, Kmart, Target, and Catch.Ongoing training and development opportunities to progress your career.Industry-leading Growing Families policy.At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for everyone. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community, and people with disabilities.
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