Description Are you a driven and self-motivated professional with experience in workers compensation and/or injury management? Who we are: Respect Group Limited is a rapidly growing, not-for-profit, progressive, and purpose-driven aged care and retirement living provider that operates across Tasmania, Victoria, and New South Wales. Respect is known for the great care we provide to our clients and the supportive and respectful working environment for our employees. About the role: We are seeking an Injury Management Specialist who will manage claims, injury management and return to work program activities to achieve safe, timely and durable return to work outcome. Key responsibilities include: Case Management: Skilfully handle workers' compensation claims. Return-to-Work Programs: Facilitate and coordinate effective return-to-work initiatives. Expert Advice: Provide high-level advice to managers and employees on both compensable and non-compensable injuries and illnesses. Regulatory Compliance: Stay informed on the regulatory environment, and the legislation covering injury management. Policy Development: Contribute to the development and review of policies, procedures, and guidelines in collaboration with key stakeholders. Active communication with stakeholders and development of injury management plans Actively review claims with external insurer through collaborative claims review's. Negotiating outcomes with respective stakeholders to assist with return-to-work outcomes. Advising and providing case management support across a range of rehabilitation cases at various stages of their return-to-work journey. Engaging with insured employers, injured employees, rehabilitation professionals, medical practitioners, general managers, executives and legal providers in order to achieve the best possible outcomes for all parties including producing regular reporting. Contributing to excellent return to work outcomes and lead the end-to-end claims management life cycle. Review and provide responses to internal audits, emerging trends and claims management practices. Producing monthly packs with trends, insights, and recommendations. Working closely with Managers to assess areas of improvement regarding treatment management, injury prevention and early intervention. Progress matters as a priority and meeting reporting standards whilst recommending action to reduce risks. Actively participating in telephone and face to face discussions with treating health practitioners when reviewing management plans. Requirements Qualifications Allied Health background (preferable) and at least 3 years of technical experience across workers compensation schemes and injury management Strong skills in file management Sound knowledge of Microsoft Office programs, especially Excel for reporting The ability to demonstrate resilience and navigate through challenging situations. Exceptional time management and organisational skills. Highly developed communication skills, with the ability to engage at all levels of organisation. A strong sense of self, team and collaboration. Knowledge of the principles of injury management process and rehabilitation. Excellent organisational skills with sound knowledge of WHS. High attention to detail, strong negotiation skills and out of the box thinking. Knowledge of cost of claims impact (desirable). Benefits Work from home based on role requirements. Competitive salary and entitlements. Pay incentives including not-for-profit salary packaging. Meaningful work in a purpose-driven organisation. A healthy and positive workplace culture. Learning, development, and growth opportunities Discounted private health insurance.
