Provide technical coaching and mentoring to team members in injury management and strategyPermanent full-time opportunityNewcastle locationAbout the role This Injury Management Advisor role offers the opportunity for an allied health professional to use their existing clinical skills and knowledge, applied to a compensable injury recovery setting.
The role requires critical analysis of clinical information to advocate for best practice treatment and timely recovery to allow the injured person to move forward with their life as soon as possible.
What you'll do Work alongside the claims team leader and technical advisor to create a high performing team delivering positive outcomes to injured people and driving shareholder valueReview claim files and provide subject matter expertise to claims advisors including interpreting medical reports, providing injury management advice and determining rehabilitation requirementsPrepare professional written and verbal advice to claims advisors on reasonable and appropriate treatment and rehabilitation services, and recommendations for future rehabilitation managementProvide consistent injury management expertise to ensure ongoing quality decisions and provide input into claims strategyShare knowledge, coach and mentor claims advisors to develop injury management capabilitiesBuild external relationships with best-in-class treatment and service providers to assist injured people meet their recovery goalsWhat you'll bring Degree in Allied Health related discipline is mandatoryMinimum 2+ years clinical experience and/or occupational rehabilitation experience is desirableExperience in the workers compensation scheme highly desirableAbility to use technology platforms to manage caseload effectivelyProficiency to manage difficult conversations with injured people, external health professionals and legal professionalsWhat we can offer you Competitive benefits package and excellent work cultureExcellent discounts on a range of retail favourite stores as well as insurance productsA range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leaveInvest in your brighter future with ongoing study support and career development programsAbout Suncorp Group Suncorp Group is all about making a difference for people and in the communities they call home.
Few areas of our business are quite as foundational in making that difference as our Claims teams.
They provide support and understanding for customers in some of their most challenging times, while finding outcomes that get their lives back on a healthier, happier path.
That takes a special kind of person.
Someone who can pick up the ins and outs of insurance processes – and deliver it to customers in a way that feels refreshingly simple.
Someone who's naturally empathetic and finds joy and pride in making a genuine difference – because you'll be doing that from the moment you start work each day.
If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact phillip.jarratt@suncorp.com.au for a confidential conversation. Advertised: 14 Oct 2024 AUS Eastern Daylight Time Applications close: 28 Oct 2024 AUS Eastern Daylight Time
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