Mader Group is a global provider of maintenance in the mining, energy and industrial sectors. Today, we have the capacity to deploy over 3,200 highly skilled and dynamic employees, across the major regions of Australia, North America, Africa and Asia a feat only made possible by attracting and retaining the best workforce.Our Infrastructure Maintenance (IM) division provides people, expertise and team-based solutions to keep all Fixed Plant/CHPP/Non-Process infrastructure powering at peak performance.About the Role:Reporting to the General Manager, you will be responsible for managing a large customer base and providing leadership to a high performing operational team to ensure safety, quality and efficiency are of the highest standard.You will oversee the supply of fixed plant maintenance personnel for both scheduled maintenance and shutdowns, all whilst ensuring outstanding customer satisfaction is maintained.This is a Full-Time position based at our Hamilton QLD office, with occasional travel to our clients' sites.This is an interesting role where you will work across a diverse & complex scope of work to give you the opportunity to be involved in a variety of projects & services.What will I be involved with?Managing and retaining relationships, with a strong focus on generating leads and contacting prospective customers across QLD and NSW.Writing business proposals and negotiating with existing and new customers.Motivating and managing office operational staff.Developing growth strategies, plans and opportunities in target markets.Attending face-to-face, video conferences and events with clients.Promoting a proactive and safety-focused culture.Identifying and mapping business strengths and customer needs.Drafting and reviewing supplier agreements.Reporting on successes and areas needing improvements.Adhering to company policies and procedures whilst enhancing the Mader brand.Conducting on-site visits with customers and employee engagement.Embracing the Mader Culture by ensuring your teams are well looked after – Our employees are #1.We pride ourselves on the culture we have created to be people-focused & ensure the best outcomes for all involved in creating long-term careers for our team.What makes Mader different?Genuine loyalty & family values upheld at Mader - Our culture is key to our success.Attractive remuneration package & generous annual bonus.How we look after our team - the care and investment we put into each individual to give you a successful career at Mader.Free onsite parking.Exclusive employee discounts (financial, accommodation, retail & more).Years of Service recognition & rewards.Site, interstate & international travel opportunities.Regular team building activities – day trips to Moreton Island, fishing trips, family days etc.What do I need?A strong background in a similar role within Fixed Plant Maintenance / Infrastructure Maintenance or supply services companies.Trade Background (Ideal but not essential).Outstanding customer relations and people management skills.Enthusiastic to win new business, build on relationships and execute plans.Excellent organisational and interpersonal skills.High-level communication and negotiating skills.Experience in budgeting & invoicing management.Advanced Microsoft Office literacy.If you think you have what it takes, you may not tick all the boxes – we encourage you to still apply!Mader is proud to be an equal opportunity employer. We celebrate diversity and encourage Indigenous, Torres Strait Islander and Female applicants to apply.Proudly awarded 'Employer of the Year' & 'Mining Contractor of the Year' for 2021 + 'Large Business of the Year' for 2022 at the RISE Business Awards + 'Employer of Choice' at the Australian Business Awards 2022.Mader has proudly signed the Australian Federal Government's "Veterans' Employment Commitment" recognizing the professional skills and experience of veterans. Mader is committed to supporting greater employment opportunities for veterans and encourages applications.
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