Department of Justice and Community Safety VIC – Geelong VICJoin Victoria's brand-new correctional facility in an ongoing full-time roleProvide high-quality IT support to internal stakeholders at Western PlainsExperience a dynamic and innovative workplaceHelp shape operations for the future of correctionsWestern Plains Correctional Centre (Western Plains) is Victoria's newest maximum-security correctional facility, designed to house up to 1,248 people in custody.Western Plains is a multi-purpose facility that adapts to the evolving needs of Corrections Victoria. It features purpose-built modern amenities including medical wards, a cultural centre, and vocational training facilities. It also utilises cutting-edge technology to keep the facility secure, allowing staff to focus on supporting the rehabilitation of people in custody.Western Plains will open mid-2025 and Corrections Victoria are now recruiting key roles to help shape the future operations of the facility.About the roleThe Information Technology Coordinator sits within the Technology Services Team and supports a wide range of IT systems and technologies across the facility.Working collaboratively with the Operations Team, you will help implement projects and support staff and people in custody with the everyday use of technology and applications.In this role, you will:Develop, manage and provide technical support for local IT systems and resourcesAct as the Offender Services Network (OSN) administrator, overseeing system requirements, upgrades, and maintenanceLiaise with internal and external suppliers on project rollouts, installation, and repair of IT equipment and prisoner network computersUndertake technology audits and reporting as required.As the position requires direct contact with people in custody at Western Plains, you will be required to work predominantly on-site. You will also be required to work flexible hours, including weekends and public holidays, as required. Appropriate remuneration and penalty rates will be applied.About youWith proven experience in the delivery of high-quality services, you will possess strong workload management skills and be able to ensure timely delivery in a dynamic work environment. You will also have practical knowledge across a variety of IT and computer operations. Experience in programming languages, developing code and implementation of IT-related projects would be advantageous.The following experience is also desirable:Android and iOS mobile devices, Microsoft Windows 10, Microsoft Office 365 SuiteIT hardware lifecycle managementExperience managing or overseeing small teamsTertiary qualification in a relevant discipline such as information technologyPlease note, candidates must hold either Australian or New Zealand citizenship, or Australian Permanent Residency to be eligible for this role.How to applyClick the Apply button on this ad. Please submit a brief cover letter and resume that demonstrates your qualifications, experience, and skills required for the position.The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening. If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with our recruitment team via ******
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