Information and Support Services Officer * Salary: $95,102 - $107,905 (Plus Superannuation) * Fixed term: 2 years * Usual hours of work: Full Time (flexibility may be available) * Usual work location: 121 Exhibition St Melbourne (flexibility may be available) The Role The Information and Support Services Officer will be a part of a team supporting apprenticeship policy, projects and programs in Apprenticeships Victoria.
The primary functions of the role will be to lead research and drafting of information in a range of communication methodologies that clarify rights, wages and responsibilities for apprentices, trainees and employers that are accurate, clear and accessible.
Research and development of material will include information relating to wages (from the relevant award), conditions, training, and where to seek help.
The methodology on how information will be distributed and updated so it remains relevant will also be captured in this project of work.
Key accountabilities include: * Provide and contribute towards specialist advice on apprenticeship and traineeship industry and employment information including, legislation and regulation.
* Develop information documentation and undertake research and analysis to identify issues and information and communication strategies.
* Prepare and, as appropriate, present written briefings, discussion papers, submissions and reports for the DJSIR executive, ministers or key decision makers.
The Team The position of Information and Support Services Officer forms a part of the Insights and Reform unit within the Apprenticeships Victoria (AV) Branch within the Skills and Employment (SE) Group.
Skills and Employment (SE) focuses on enabling Victorians to gain access to skills and employment opportunities and enabling a strong pipeline of workers to meet Victoria's skills needs, now and into the future.
AV works with its key partners including the wider group and department, the Victorian Skills Authority, the Victorian Registration and Qualifications Authority and the Office of TAFE Coordination and Delivery, to deliver a pipeline of skilled workers for government's priority industries.
About You To be best suited to this role you will have sound problems solving and research skills as well a highly developed written communication skills.
An ability to work autonomously is required as well as an ability to quickly develop a detailed understanding of the apprenticeship and traineeship environment.
Further Information For a confidential discussion, please contact Rachel Eastoe, Manager Taskforce Implementation at ****** or 0413 305 171.
The department is committed to creating and maintaining a child safe organisation.
We have zero tolerance of child abuse and are committed to taking the necessary steps to protect children from harm by adopting a preventative, proactive and participatory approach to child safety in accordance with the Child Safe Standards.
Successful candidates will be required to undergo a National Police Records Check prior to commencing employment with the Department.
For further information on the position, please refer to the attached position description.
Please note: We are accredited as a Disability Confident Recruitment (DCR) organisation and committed to inclusive recruitment.
If you require an adjustment to participate in any stage of the recruitment process or have a particular requirement to be communicated with by either telephone or email only, please notify the DJSIR Recruitment Team on 0472875685, or via email at ****** with the position number in the subject line.
For additional contact details for our team please review the attached Position Description, located under Job Attachments in the right hand menu.
How to Apply Please click the 'Apply Now' button.
As part of the application process, you will need to provide a copy of your resume and a cover letter addressing the key selection criteria outlined in the position description.
For all "JSE eligible" candidates, please apply through the JSE only to be considered for this position.
Priority consideration applies to Victorian Public Service (VPS) and select employees of the Victorian Public Sector who apply through the Jobs Skills Exchange (JSE) jobs board platform.
Applications close at 23:59pm on 2 December 2024