At Indue, we are dedicated to embracing diversity, equity and inclusion in all forms. Guided by our values of "Go Far. Go Together," "Real Heart. Real Action," and "Open Mind. Open Doors," we are committed to fostering a workplace where every individual feels valued, respected, and empowered. We understand that our collective strength lies in our diverse perspectives and experiences, and by working together, we can achieve greater heights and drive impactful change across our communities. Join us and be part of a team that values your unique contributions and is dedicated to creating a positive, inclusive workplace.
We provide a range of technology payment solutions, including market leading financial crime solutions, New Payments Platform, mobile payments and card programs in a B2B market. Visit our website at for more information.
What We Offer
Work-life Balance: Flexible working arrangements, ability to work from home and meeting free Fridays. Career development: Learning & Development programs, study assistance, internal movements and secondment opportunities. Reward & Recognition: Excellent recognition programs appreciating employee's contributions, service anniversaries and Annual Awards. Culture: Collaborative and inclusive culture, approachable leadership team who provide monthly updates, and regular social celebrations. Wellness: Employee Assistance Program, discounted Health Insurance and ability to purchase additional leave. Job Description About the Role
Reporting to the Head of Business Analysis, the key element of the Senior Business Analyst role is to undertake detailed analysis of business and user processes, systems and requirements to support the scoping, design and delivery of projects within Indue and client systems. T he Senior Business Analyst works closely with all relevant stakeholder groups, particularly the Project Manager, ensuring they are effectively engaged and informed throughout each project. The role is also responsible for documentation control of a large-scale project inclusive of various streams.
Responsibilities for the role include:
Drive the process of analysing, scoping and documenting user and system requirements for projects and products as required. This includes facilitating stakeholder workshops and client engagement. Undertake detailed analysis, documentation and evaluation of business processes and procedures and provide recommendations for improvements. Collaboration and involvement in pre-sales business analysis and provision of input into RFPs. Manage internal stakeholders and external client expectations regarding technical system functionality. Provide guidance and oversight to junior and mid-level business analysts About You
You will have all or majority of the following skills and attributes:
8+ yearsof proven Business Analysis experience in requirements gathering, detailed design, functional specification, and stakeholder management. Demonstrated ability to effectively develop and manage varied client and stakeholder relationships and manage expectations. Demonstrated ability to effectively elicit, interpret, analyse and translate complex business information from stakeholders into documented solutions. Intermediate to advanced level skills in the day-to-day use of typical Microsoft programs (including Visio, SharePoint, Word, Excel and PowerPoint). Ability to take on multiple complex, high-profile projects or programs spanning multiple integrated systems and multiple stakeholders across departments Demonstrated ability to effectively mentor and guide junior/mid-level Business Analysts in the team to enhance team performance Experience in delivering one or more payment solutions and productsExperience in Cards payments related streams Card issuing, schemes, clearing and settlement, ATM/EFTPOS devices, switching Experience in Cards tokenisation, mobile wallet provisioning, apple pay, google pay, Samsung pay Knowledge of financial message standards like AS2805, ISO8583, ISO20022 Experience in NPP, RTGS, DE, BPAY, International money transfer, MT / MX Experience in building and implementing Payments Fraud monitoring and AML monitoring Experience in Business process mapping Formal qualifications in a relevant discipline such as Business or IT alongside demonstrated experience in delivering payment solutions and products will be highly regarded.
Sounds like you?
Use the 'Apply Now' button below to submit your Cover Letter and Resume, demonstrating your relevant experience for the role.
No agency enquiries - only direct candidates with full working rights in Australia will be considered. Candidates may be requested to complete a criminal history check, qualification check and other background checks as part of our recruitment process.
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