Information and Computer Technology (ICT) Support Indie Education is looking for a full-time ICT Officer to join our team, based at our Indie College site in Narre Warren, Victoria.
This role is responsible for providing user and technical support and advice to the company through various systems, processes, and platforms.
Indie Education is an educational hub and home to a family of training and educational programs, providing learning services for all age groups, driven by a dedicated and passionate team about lifelong learning.
Job Description: Due to company expansion, an exciting opportunity has been created for a Full-Time ICT Officer. The role will provide both remote and on-site ICT support to staff across all sites and programs that encompass Indie Education, including Indie School, Indie College, Aware Programs, and Corporate Services.
Desired Skills and Experience: Experience in a helpdesk and remote support environment is preferred. Knowledge of a variety of technologies that may include Microsoft 365, Windows Server, Exchange, SharePoint, and Mobile Management tools. Device setup and configuration. Mobile phone setup and configuration. Intune / Endpoint experience and/or knowledge. This role will include: Working with our in-house Helpdesk to support the company. Ability to troubleshoot problems and deliver solutions. Prioritizing multiple jobs to deliver results. Monitoring and maintaining computer systems and networks. Supporting remote site infrastructure. Supporting and contributing to IT-related tasks or projects through the implementation of appropriate technologies. Movement of ICT stocks throughout the organization's locations. ICT Procurement. Management of user accounts. Maintaining asset registers. Possible on-call rostering. Currently hold or willing to obtain: National Police Check. Working with Children's Check. Unrestricted working rights in Australia. Full-time permanent position, Monday to Friday. Opportunity to join a progressive organization with support to develop your career in ICT. The fine print: Applicants must have rights to work in Australia without sponsorship. Applications should be submitted ASAP as the position will be offered to the right applicant. Remuneration: A company laptop and phone are provided with this position. #J-18808-Ljbffr