Incident Response Officer

Details of the offer

Organisation: Department of Transport and PlanningOccupation: Emergency ManagementReference: 6126About the RoleMULTIPLE OPPORTUNITIES AVAILABLEThe Incident Response Services team provides on-road, effective management at transport incidents, accidents, spillages, and emergencies that affect the flow of traffic on metropolitan freeways and arterial roads. This opportunity will commence with a 3-month training program based at Port Melbourne in February 2025.Provide incident response services on freeways and arterial roads.Provide traffic management on freeways and arterial roads.Identify incidents which have the potential to cause serious traffic or safety issues.Provide regular status information to the Traffic Operations Centre during incidents.Represent the Department of Transport and Planning as the Traffic Commander when handover is required on site from other agencies.Arrange for the provision of appropriate resources to manage the incident.Liaise with other agencies and resources to optimise outcomes and minimise community impacts for incidents.Ensure that any follow-up actions are completed.Participate in internal briefings.Act as daily coordinator for the Incident Response Service.Key Selection CriteriaTo be successful in this role, you will have an operational background or experience in managing incidents in hazardous traffic environments. Your ability to respond in a calm and timely manner to rapidly changing situations, and communicate effectively with the public, emergency services, technical staff, and contractors, will be essential. You should be adaptable, resilient, and capable of maintaining composure under pressure, ensuring public safety and efficient incident resolutions. Flexibility is required as there may be evening or weekend work at times.Experience in the management and mitigation of on-road incidents in potentially hazardous traffic environments.Proven ability to respond rationally and quickly to rapidly changing and potentially hazardous situations relating to roads and traffic.Proven ability to exercise professional autonomous judgement in deciding appropriate responses to traffic incidents.Ability to communicate effectively with the public, emergency services, technical staff, and contractors.The ability to negotiate with other agencies in order to influence the overall strategy to deal with traffic-related matters.Computer skills that enable the use of basic software packages and remote electronic and communication devices.Qualifications and ExperienceLevel 2 First Aid certificateRole Specific RequirementsDriver's licence.You may be required to undertake a medical and/or other safety compliance requirements.What We OfferMeaningful work making Victorian communities more accessible and livable.Professional growth and development opportunities across the department and the wider Victorian Public Services.A hybrid working model focused on collaboration and teamwork.Optimal work-life balance initiatives including flexible working arrangements.We prioritise the development of a safe and inclusive culture.Cultural ValuesWe are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds. At our department, we prioritize the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction. This empowers our employees to effectively contribute to our goals.How to ApplyClick the 'Apply' button and you'll be redirected to a new platform to create an account.If you have any issues, click here for a Quick Reference Guide on how to apply.Applications close 11.59 pm on Thursday, 5th of December 2024.All applications should include a resume and a cover letter. For further information about the role, please contact Steven Bevens or Matt Deniese | TEAM LEADER INCIDENT RESPONSE SERVICES - via ****** or ****** applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Transport and Planning will be treated in the strictest confidence.Please let us know by phone or email if you need any adjustments to fully participate in the recruitment process. If you require the ad or any attachments in an accessible format (e.g., large print) due to viewing difficulties or other accessibility needs, we are happy to accommodate.
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Nominal Salary: To be agreed

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