Aussie Broadband's purpose is to change the game. As one of our Inbound Sales Consultants, you'll provide support to our sales team who oversee all residential services provided to new and existing customers of Aussie Broadband.This is a permanent role based in Morwell, working 37.5 hours per week on a rotating roster.The working hours are Monday to Friday, 8am to 8pm, and Saturday to Sunday, 9am to 6pm.At Aussie Broadband, we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer, supporting and celebrating difference is just one way that we demonstrate our value of 'Be good to people' every day.Join us as we continue to grow and make a mark as the 5th largest telco in Australia!Why work for Aussie?Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell has now expanded to every corner of Australia - we're growing fast and not slowing down!Our fantastic culture lives and breathes our values:Don't be ordinary, be awesomeThink BIGNo bullsh*tBe good to peopleHave funWe are proud to be a B Corp Certified company, which means we're good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability.We care about our community through our Pledge 1% commitment, sponsorship programs, and our paid staff community service leave offering.But don't just take our word for it – We have been named one of the top employers in Australia by HRD magazine.The good stuff26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)Discounted internet up to the value of $109 per month20% off our Mobile servicesDay to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Origin, Specsavers, HCF, and many moreCelebrating you! With monthly rewards and recognitionInternal training and resources for you to continue to learn, grow, and achieve your career goalsYearly allowance for amazing Aussie merchFitness Passport for access to multiple gyms and pools across AustraliaLet's talk about you!You're not just familiar with, but a champion of, our core values.You have a high attention to detail with accurate data entry skills.Outstanding personal organisation and time management skills.Outstanding communication and interpersonal skills.You like to help people.You have strong ethics, with full compliance with confidentiality.You like a fast-paced, fun environment.How will you support our "Why?"The Inbound Sales Consultant provides support to the sales team who oversee all residential services provided to new and existing customers of Aussie Broadband.You'll be involved in the following activities and outcomes:Meeting the prescribed standards and call handling targets and measuresMaximising revenue and achieving commission through selling proceduresIdentifying customer's needs through questioning techniques, product usage analysis, and the application of standard proceduresProviding a range of products and services information to customers to enable them to make an informed decision.Meeting the required sales targets based upon opportunity.Accurate data entry of customer details into CMS systemsEscalating customer complaints in accordance with the Aussie Broadband policy and proceduresReady to join?Apply directly and our fantastic team will be in touch!If you have any questions, get in touch today with our team at ****** a heads up, we can't take applications through email, so make sure you apply via the job link we've set for this role, so you don't miss out!Even if you feel you don't meet all the requirements, we'd still love to hear your story. We are unconventional in many ways, and we like to think outside the box with the people we hire.
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