Investigator Management Specialist I/ Clinical Site Payment Specialist I Updated: Today
Location: Australia-Asia Pacific - AUS-Home-Based
Job ID: 24005503
Investigator Management Solutions (IMS) Specialist I Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.
Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.
Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.
Discover what our 29,000 employees, across 110 countries already know:
WORK HERE MATTERS EVERYWHERE Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we're able to create a place where everyone feels like they belong. Job responsibilities Processes investigator payments by:
• Managing the investigator payment portion in various CTMS Tools like IMPACT, Medidata, and Clinpay etc.
• Reviewing data with project manager for quality and completeness
• Processing and creating approved grant payment requests via the CTMS Tools and forwarding or interfacing with A/P
• Distributing investigator payments to respective sites Facilitates site payments with internal groups such as clinical operations, project management, accounts payable, accounts receivable, and site contracts teams. Coordinates with regional colleagues to ensure holistic global view of project payment/funding status. Collaborates with accounts receivable and project management to ensure advance funding is received from sponsors on a timely basis for global project needs and deposits are available before site payments are processed. Creates, maintains, and reconciles MS Excel Project Grant Tracker as necessary. Reviews and interrogates Clinical Trial Agreements (CTAs) and CTA amendments to ensure payments are made according to the documented payment terms and schedule. Discrepancies should be escalated to their line manager or the appropriate project team member as needed. Prompts project teams through grants payment process and system navigation, as needed. Researches, compiles, and creates necessary information as required in support of sponsor invoicing. Identifies and works with clinical team to follow up on invoice discrepancies, past due invoices and to request refunds from sites. Ensures proper account and project coding are applied to third party invoices as it relates to investigator payments. Creates project reports as requested from sponsors, operations, accounting and/or upper management to support Sunshine Act reporting & various other statutory reports, monthly close process and ad hoc financial analysis. Assists Investigator Payments Manager with Audits of site payments and sponsor deposits. Minimal travel may be required (up to 25%). Works with sponsor systems and applications as required by the project. Qualifications What we're looking for
• BA/BS degree in Business, Accounting, Finance, plus some financial experience; or equivalent combination of education and experience.
• Strong proficiency in using Excel for spreadsheet analysis. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), email, and voicemail.
• Oracle experience preferred but not mandatory.
• Foreign language proficiency preferred.
• Ability to organize and prioritize work to meet deadlines in a dynamic environment.
• Above average attention to detail, and interpersonal skills with a team-oriented approach.
Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment.
Additional Information:
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. Further, nothing contained herein should be construed to create an employment contract.
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we take into consideration transferable skills from previous roles.
Syneos Health is a leading integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers' delivery of important therapies to patients. We support a diverse, equitable and inclusive culture.
Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability or any other legally protected status and will not be discriminated against.
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