About Us ManpowerGroup (MPG) is a world leader in innovative workforce solutions.
Since 1965 we have been connecting Australians to meaningful work every day.
Manpower uses our strategic advantage, knowledge, capability, and networks to uncover and nurture the best talent in the market.
Our experienced industrial and technical sourcing specialists across Australia combine their unparalleled market insight with a vast network of connections, developing deep pools of engaged talent for our client's key and critical permanent and contingent roles.
What we offer Competitive salaries based on your experience Free access to expert and confidential wellbeing advice, counselling and support Blended working environment and flexible working schedule A supportive and innovative culture that encourages development Access to study leave and internal exposure opportunities to support your continued growth and development Excellent parental leave Opportunities to give back to the community Paid wellness day off each quarter plus birthday leave The Role The Implementations Specialist is a hands-on role ideal for someone who's been around the block in client onboarding and implementation.
You'll be diving into new client, including Managed Service Provider (MSP) and Recruitment Process Outsourcing (RPO), implementations across all ManpowerGroup Australia brands, coordinating the details to ensure every client gets a smooth, seamless experience.
Client Onboarding and Implementation Work closely with account managers to gather everything needed for a successful client setup, making sure onboarding is efficient and complete.
Coordinate credit checks with the finance team and help set up new clients Upload and track client contracts for legal review and approval, ensuring TOBs are documented.
Collaborate with the Reporting and Insights team to develop rate calculators tailored to client agreements.
Work alongside consultants to set up vendor management system (VMS) access, ensuring clients have the tools they need.
Client Records and Compliance Keep Bullhorn records accurate and up to date, reflecting all client terms, agreements, and compliance standards.
Make updates to client terms as needed, ensuring consistency across systems.
Serve as the go-to person for managing VMS access, making adjustments as client needs evolve.
Project Coordination Develop and oversee implementation plans tailored to each client, working with stakeholders to meet their specific requirements.
Lead documentation efforts for each implementation, capturing the process and providing easy reference for teams.
Conduct training for internal teams, making sure everyone involved is fully briefed on client processes and requirements.
Internal Stakeholder Collaboration Act as the main point of contact across departments, from account managers to credit, legal, reporting, and beyond, to ensure everything stays on track.
Keep communication flowing, checking in regularly with teams to support seamless implementation and ongoing compliance.
Your Background In order to be considered for this amazing opportunity you should have: Currently living in Sydney, Brisbane or Melbourne Solid background in project coordination or implementation, especially in recruitment, staffing, or HR services.
Comfortable with systems like Bullhorn, FastTrack, and VMS platforms, and experienced with Contract Eagle or similar tools.
Strong communicator with a knack for managing multiple stakeholders and prioritizing effectively.
Organized and detail-focused, making sure records stay accurate and projects run smoothly.
Experience in RPO, MSP, or similar talent solutions is a plus.
You're able to work independently, stay on top of details, and keep things moving without needing constant oversight.
You naturally collaborate with cross-functional teams, ensuring smooth processes and alignment.
You've got a sharp eye for accuracy and a proactive approach to keep things on track.
You're comfortable leading training and guiding others, making sure everyone's clear on processes and client expectations.