Position Title: Implementation Consultant RealTimeReporting Line: Implementation ManagerPosition Purpose:Support Implementation Manager to achieve all departmental KPIs through the successful provision of Consulting and Implementation services to ADP Clients in line with agreed standards and timeframes.Key Responsibilities:Define client requirements, provide gap analysis, document, build and configure the outcome of these efforts.Partner with internal and external client stakeholders to develop an executable plan that accounts for both functional and technical work streams of the project.Provide best practice solutions based on customer defined business needs and business rules.Successfully implement products and associated services within required timeframes.Communicate with client throughout Implementation lifecycle – including face to face, written and verbal communication.Anticipate, identify and analyse risks, problems and opportunities – establishing priorities and efficiently allocating and utilising resources for resolutions.Apply project methodology – planning, follow up, reporting and quality assurance.Review and measure progress against specified criteria and deliverables, developing and implementing suitable corrective action as required.Successfully communicate at all levels of seniority in all mediums and display personal integrity and professionalism in all dealings with colleagues and clients.Act as subject matter expert by keeping up to date with technology and legislative developments as they relate to the product and Industry.Demonstrate high level of customer service across all internal and external stakeholders, in a fast paced and high pressured environment.Development and maintenance of good working relationships with other Associates in accordance with ADP values.Ensure cooperation and sharing of skills and expertise.Ensuring all relevant issues and activities are entered into management systems and hours are recorded for work completed for each client.Achievement of team and individual KPIs.Responsible for driving own personal development plan.#J-18808-Ljbffr