SummaryProSpend is a customer-centric company that builds spend management software designed to revolutionise business processes.
Built by, led by and delivered by a team of Ambitious Trailblazers.We are passionate about what we do and how our technology can solve the spend management processes for companies and we are shaped by three core values that guide us every day.We focus on results – We believe we are accountable to our customers to achieve real, tangible results.
Our approach to building and improving our products places customer truths at the core of new development.
Everything we do with our product development (new features and functionality) can be traced back to solving a real customer problem.
The Extra Mile - We believe in customer success.
Customer service and solving problems matter to us.
We know that customer success has just as much value as the product we offer, and that clients love suppliers who listen and go the extra mile to make them successful in achieving their goals in spend management.
We envision BIG.
- We have a thirst for innovation and have ambitious goals.
We are and want to continue to be the market leaders in business spend management because we don't want to just solve the current problems for our customers.
We want to change the whole paradigm of how they work.Role Overview: Implementation ConsultantWe are seeking an experienced and highly motivated Implementation Consultant to join our dynamic team.
The ideal candidate will possess a strong background in accounts payable processes, financial systems, and software implementation.
As a Software Solution Consultant, you will play a pivotal role in understanding our clients' needs, providing expert guidance on our expense and accounts payable management software, and ensuring successful implementation and integration of our platform.Role ResponsibilitiesClient ConsultationConduct in-depth consultations with clients to understand their expense and accounts payable processes, challenges, and goals.Identify opportunities for improvement and recommend best practice solutions.Implementation SupportGuide clients through the implementation process, ensuring a smooth and successful transition to the new software.Provide training sessions for end-users to maximise adoption and proficiency.Software DemonstrationClearly articulate how the solution addresses client pain points and improves efficiency.Solution DesignDevelop comprehensive solutions tailored to meet the specific needs of each client.Collaborate with the sales and product development teams to enhance software features based on client feedback.Customisation and IntegrationWork closely with clients to configure the software to align with their business processes.Collaborate with the team to facilitate seamless integration with existing systems.DocumentationCreate and maintain comprehensive documentation for client-specific configurations and implementations.Provide regular updates and reports on project progress to internal and external stakeholders.Client Relationship ManagementEstablish and maintain strong relationships with clients, acting as the main point of contact during the implementation process and a short period after the implementation.Gather feedback and insights to inform continuous improvement of our software solutions.QualificationsBachelor's degree in Business, Finance, Information Technology, or a related field.Proven experience in a similar role, with a focus on accounts payable processes and software solutions.Strong understanding of financial systems, ERP, and accounts payable automation.Excellent communication and presentation skills.Ability to work collaboratively with cross-functional teams.Problem-solving mindset with a keen attention to detail.Experience with project management and software implementation methodologies.Preferred SkillsCertification in relevant software solutions.Familiarity with industry best practices in accounts payable management.Knowledge of regulatory compliance related to financial processes.