Networks & Systems Administration (Information & Communication Technology)
Full time
Idea 11 is an Australian-based, award-winning, full-stack, values-driven IT consulting and managed services company specialising in cloud computing. We love our customers, deliver exciting, next-gen technology environments, and take care of our people.
Why work at Idea 11? A values and culture-driven company A flexible working arrangement with the ability to work from home Paid overtime and paid parental leave on top of Government payments Company-provided time and training for staying on top Work with exciting technology, customers and next-gen environments Company-funded certification – pass or fail Regular whole-company social events Regular awards and recognition for achievement A supportive team and environment A management team with technical backgrounds (we get what you do!) About the role With continued success, we are expanding and looking for a talented individual to join us as a Cloud and Systems Administrator. We are looking for strong technical horsepower, experience across multiple technical domains and solutions, customer obsession, a positive attitude, and a desire to be challenged and learn.
The type of person we seek You'll have strong experience in:
Level 2 & 3 technical support and troubleshooting across a range of exciting technologies (AWS and/or Azure, Microsoft, Next-Gen Firewalls) Managing, troubleshooting, and resolving incidents, service requests, events, and problem tickets Communicating with customers on technical items If you have any questions, please contact Emanuel Kunz on 1300 433 211 for a confidential discussion.
No recruitment agents, please.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a systems administrator? Do you have a current Australian driver's licence? What's your expected annual base salary? #J-18808-Ljbffr