Job Description Location: North West Region | Bendigo
Job type: Full time
Organisation: Labour Hire Authority
Salary: $157,356 - $180,115
Occupation: IT and Telecommunications
Reference: VG/LHA/LHA/1817857
Reporting to the Director Information, Communications and Technology (ICT), the ICT Operations Manager will head up the ICT Operations team working closely with senior ICT staff, operational stream leads and team members to oversee the ICT branch's operational area.
This is a key role in the ICT Branch which will support the Director ICT in delivering the ICT strategy for LHA. The ICT Operations Manager will be responsible for managing the day-to-day operations of the ICT Support Team, Azure and M365/SharePoint streams, ensuring the availability and reliability of systems and networks, managing technology vendors, and implementing new technologies and processes to improve efficiency and productivity. This role is also responsible for ensuring that the LHA's ICT policies and procedures for these areas are up to date and compliant with industry standards and regulations.
This role has a flexible work location with an option of Melbourne CBD or Bendigo.
About you Excellent interpersonal, negotiation and problem-solving skills Ability to work in a fast-paced team environment dealing with competing priorities Experienced and passionate about providing a strong level of ICT service and support Competent and experienced leader who enjoys mentoring and seeing others develop and succeed Experienced in maintaining all aspects of technical infrastructure including PaaS/SaaS, Hardware (including telephony) and Software/Applications. How to Apply Please apply by providing a professional cover letter (750 words maximum) responding to the key selection criteria and detailing your skills, knowledge and experience relating to the opportunity. A comprehensive Position Description is attached.
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