Ict Customer Support Officer

Details of the offer

Help Desk & IT Support (Information & Communication Technology) Full time You will complete a Certificate IV Telecommunications Engineering Technology qualification over 24 months through a combination of formal training with a Registered Training Organisation (RTO) and practical on-the-job experience with Zeal Futures and our host employer.
This unique combination of formal education and work experience will give successful applicants the opportunity to work in a range of Information and Communications Technology (ICT) roles, which may include:
Database maintenanceNetworkingProgrammingSystems administration supportWhat you'll bring to the table: To be successful in this role, you'll need to meet the following selection criteria:
Commitment to both on and off the job training.Show enthusiasm towards the traineeship and learning opportunity.Good, clear communication skills, both verbal and written.About Zeal Futures Zeal Futures provides the ultimate training and employment experience.
We create life-changing opportunities by working with industry-leading organisations to deliver high-quality, innovative apprenticeship and traineeship programs across a range of industries.
As experts in vocational education and training, we will support you through all phases of your learning journey, creating a supportive environment that empowers our employees to thrive.
What's in it for me? Being a Zeal Futures Trainee opens the door to working for industry-leading Employers to provide life-changing opportunities.
Our network of Host Employers means we can offer rotations to ensure you can fulfil your education and training requirements; become qualified without getting yourself into debt and actually earn an income!
Throughout your traineeship, you'll also be able to take advantage of our exclusive employee benefits such as coaching and mentoring, safety training, discounted health benefits, rewards, and counselling.
How to apply To apply for this role, click the 'Apply for this job' button and then follow the steps to complete your application.
You can also apply online at www.zealfutures.com.au by clicking on 'Vacancies' and selecting the relevant position, then the 'Apply Online' button at the top of the page.
All applications require a resume and cover letter outlining your suitability to the role.
If you require assistance with the recruitment process, please contact your recruitment representative on 1800 247 864.
We are happy to provide any necessary reasonable adjustments or assistance you may need.
We look forward to hearing from you.
What else is involved? After submitting your online application, you may be invited to complete online testing, interviews, and pre-employment medicals.
We'll also contact your references if you progress through these recruitment stages.
Please be sure to check your emails and respond to missed phone calls, voicemail messages, and text messages.
As a recognised Diversity Champion, Zeal Futures is committed to Equal Employment Opportunities, Ethical Practices, and the principles of Cultural Diversity.
We encourage applications from all members of the community, including people from indigenous backgrounds, people with disability, women seeking non-traditional trade opportunities, people from culturally and linguistically diverse backgrounds, and mature aged people.
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Nominal Salary: To be agreed

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