Ict Customer Support Officer

With the evolution of future new programs and systems, your desire as an IT professional will be fulfilled by the intellectual challenges of the changing technology landscape.
Your existing skill set will be used to make improvements to a wide variety of workflows and tasks for our staff teams. Your support will be a vital part of improving services to our clients and residents.
The current aged care environment is challenging but comes with the opportunity to build your capability in a diverse and respectful work culture.
Essential Criteria: Well-developed communication, negotiation, and interpersonal skills with a demonstrated ability to build and foster good working and client relationships; and the ability to work as part of team with minimal supervision.Experience in user account management within a Microsoft 365 environment and in a range of business systems.Well-developed organisational and time-management skills with the ability to prioritise work in a demanding environmentAt least 1 years' experience in an ICT support and service position.Ability to liaise at all levels within the organisation and provide support to all skill levelsProvision of a high-quality level of customer service while managing conflicting prioritiesCustomer experience focus with a value creation mindset.Benefits: Resthaven offers a supportive and richly diverse and inclusive community where everyone's uniqueness is valued. As part of the Resthaven team you will have access to:
Attractive salary and working conditionsAccess to salary packaging to increase your take home payand other discounts via our providerFour free Physiotherapy Treatments per financial yearAccess to professional development fund to continue your learningEAP program and support for you and your familyFlexible and supportive team environmentApplications Close:9am Tuesday 26 June 2024

For enquiries please contact Madeline Giles-Lindsay, Recruitment Business Partner-****** If you live our values of trust, dignity and choice, open the door to a meaningful career with Resthaven.

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