Air Conditioning & Refrigeration (Trades & Services)Senior Service Technician – HVACOur client, a leading mechanical services contractor company providing maintenance and asset management solutions in HVAC, refrigeration, electrical, hydraulic and general maintenance. The Company is focused on the delivery of design, construction and maintenance services to the commercial and industrial sectors. They are expanding their business. This is an incredibly exciting opportunity for a Senior HVAC Service Technician that has an ambition to build and develop their career.The Role:Service and preventative maintenance across a variety of air-conditioning and refrigeration equipmentCarrying out breakdown service as and when requiredFault finding and diagnosticsInstallationsEfficient submission of quotations and reportsFocus on delivering high quality work and service to our valued customersRotating on call for afterhours break down works.Benefits:Competitive salary packageCompany UTE (If required)Tool AllowanceFlexible workingAdditional day of leave known as 'Wellbeing Day Leave'Staff discounts on productsTraining and development opportunitiesRDO'sResponsibilities:Provide in warranty / out of warranty repair services across company HVAC product portfolio.Attend service call outs as per the scheduled requirements and designated timelines.Collaboratively prioritise workload to achieve customer service objectives.Manage on-site customer concerns and complaints efficiently through to resolution.Establish positive internal and external stakeholder, customer, and team relationships.QUALIFICATIONS, SKILLS and CAPABILITIES:Cert 3 in Air-conditioning and RefrigerationDisconnect/Reconnect Electrical Workers LicenceARCtick licenseVIC driving licenceExperience of mentoring apprentices is advantageousCommercial/Industrial HVAC experience is essentialExcellent communication skillsBe willing and able to work alone or in a team.EXPERIENCE:Minimum 5 years' experience as a Commercial and Industrial HVAC service technicianExtensive field repair experience across the suite of HVAC and air quality productsStrong diagnostic and fault-finding skills in various air-conditioning productsStrong knowledge and experience on VRF products including BMS/control systems.Strong technical and customer service communication skillsAbility to train and teach others.Basic to intermediate PC Skills (MS Office)HVAC industry related software tools and Cloud Apps.Reading and interpreting wiring diagrams.Understanding refrigeration cycles.Knowing how to interpret various technical data, such as pressure and temperature.If you think you are right for this role, please apply using the supplied links or contact Mike Collins on 0414 632 137 or ******.
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