Air Conditioning & Refrigeration (Trades & Services)Full timeAre you looking for a fresh start in 2025?We are excited to announce an opportunity for a dedicated Service Technician who is ready to take their career to the next level. This role serves as a vital stepping stone for those eager to build a career in service management.Initially, you will take on a hands-on technician position, focusing on service and maintenance across a large commercial contract that encompasses five buildings, as well as traveling to various job sites throughout metropolitan Victoria. Your responsibilities will also include completing Defects Liability Period (DLP) maintenance on newly finished multi-residential, commercial, and office fit-outs projects.In this role, you will report directly to the Managing Director, with the anticipation that you will grow into our dedicated Service Department Manager. In this future role, you will manage a team of 2-3 technicians servicing properties in both Metropolitan Victoria and Adelaide.We are looking for someone who is proactive about coordinating teams, fostering the growth of our service department, and upholding Highrise's esteemed reputation for excellence and professionalism.If you are ready for this challenge and the opportunity for growth within our company, we encourage you to apply today!What We're Looking For:A minimum of 8 years of trade experience in the commercial HVAC&R sector.At least 3 years in a commercial management or team leader position, with proven leadership capabilities.Technical Expertise: Advanced problem-solving skills and the ability to diagnose and resolve complex HVAC&R issues effectively.Leadership Skills: Exceptional interpersonal and communication skills to lead and inspire a team of technicians effectively.Customer Service Excellence: A client-focused mindset and a proven track record of delivering outstanding service to maintain strong client relationships.Software Proficiency: Proficiency with job management software; experience with Aroflo and Monday is highly desirable.Digital Literacy: Ability to create effective schedules, complete onsite reports and logbooks, and manage emails efficiently. The ideal candidate will be skilled in quoting repairs and replacements that fall outside of service scope, as well as ordering necessary parts and materials within department budgets.Qualifications: Relevant trade qualifications and HVAC&R certifications.Why Join Highrise?Competitive salary package with career growth opportunities.13 RDOs per annum (not EBA but have a structured RDO calendar established at the start of the year so you can plan for your days off)Enjoy a paid day off on your birthday to celebrate your special day with your loved ones.A supportive culture that values collaboration and honesty.The chance to lead a team and make a meaningful impact in a trusted, well-established business.If you meet these qualifications and are ready to take on the next challenge in your career, we would love to hear from you!
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