Create impact as a Niche Claims Consultant. Join the largest general insurance group in Australia and New Zealand.
Your Role
We've got great full-time permanent opportunities for claims consultants to join our Niche claims team. You'll manage a portfolio of Niche (Trailer, Motorhome, Caravan and Boat) claims, supporting people who have sustained an accident and manage the end-to-end lifecycle of their claims including, but not limited to, Total Loss and Recoveries & Settlements.
You'll help manage and settle claims, ensuring a seamless experience by keeping customers informed, making key decisions, and liaising with suppliers and repairers.
Your IAG journey commences on 17 Feb 2025 with a comprehensive 6–8-week induction (fully paid). After training and when deemed competent, employees can enjoy the benefits of working from home, with the current requirement of being in the office once a week, with some ad hoc days as required. You will work Monday to Friday with some public holidays, shifts allocated between 7:10am - 8:00pm (local time) , so you need to provide full availability to work within these hours. Rosters will be issued 4 weeks in advance.
The roles are open to candidates in Meanjin (Brisbane) , Naarm (Melbourne) , and Dharug country (Parramatta) .
On Offer
Joining IAG you'll have access to:
Boosted superannuation with 13% as standard Up to 50% off personal insurance, including home and motor insurance 5 myLeave days per year on top of annual leave Work from home and many more flexibility options with myFlex Industry-leading 20 weeks paid parental leave available from the day you start Compassionate leave including Sorry Business, early pregnancy loss, and extended family bereavement Inclusive leave such as public holiday swap and gender affirmation leave About You
Excellent verbal and written communication Strong sense of emotional awareness Strong team focus and ability to collaborate Computer skills, including an ability to troubleshoot About Us
We're part of the largest general insurance group in Australia and New Zealand. Together our family of brands turns the IAG purpose of making your world a safer place into action by helping, supporting ambitions and making insurance accessible.
As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.
Click Apply! From here, you'll be taken to the IAG virtual assistant, Ready, who'll walk you through the application process, a quick assessment, and a video question. This usually takes 20-30 minutes to complete. If you qualify for the job, Ready will also book you in for an interview!
Remember to keep an eye on your emails and text messages once you've applied.
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