Human Resources Operations Manager
Exciting things are happening at Orana Gardens! As we celebrate our 35th year of delivering round-the-clock care to the elderly, our unwavering mission to enhance and enrich the quality of life for our residents remains at the forefront.
If you're a hands-on operator with demonstrated experience in managing ER/IR cases, performance matters and investigations, succession planning, aiding retention, and coaching leaders in a blue-collar environment, and you're looking for an opportunity to enter the Healthcare/Aged Care industry or a change to a values-based NFP experiencing growth, this could be it. Reporting to the Facility Manager, you will partner with the wider leadership group who truly value your support. Recognised as an SME, you will provide expert advice, solutions, coaching, and support on the full range of people matters across a growing, diverse workforce.
Your ability to engage, influence, and coach, combined with a proactive approach and adaptability to workforce changes and business needs, will contribute significantly to your success in this vital, high-volume generalist role as a member of our senior leadership team.
Responsibilities within this role will include
Providing specialist advice and coaching on effective people management, including in areas of employee relations, performance management, workplace culture, policy interpretation and application Conducting investigations and providing recommendations for resolution Coaching leaders in strategies and processes for effective people management and employee engagement and building suitable workplace programs Participating as an HR Lead Project Team Member on allocated Operational or HR wide Projects Proactively analyse and report on people metrics, identifying trends and areas for action and present workforce data across various meetings Develop and oversee workforce training programs and ensure compliance Create and publish compelling engagement communications for the workforce Manage the HR inbox and offer support and advice on complex employee queries Manage processes, documents, and records for employee transitions and position management. Proactively lead and monitor all RTW coordination Ensure accuracy in employee records and maintain the HRIS Draft employment contracts, probation confirmations, and other HR-related documents with precision.
The successful candidate will be a highly motivated and organised individual who is solution- focused and has exceptional interpersonal skills to support effective HR Operations and a sense of humour. In addition, you will have
Tertiary qualifications (desirable) in Human Resources or experience in a related field Significant demonstrated experience in a high volume/fast-paced HR Operations position within Aged or Disability Care, Health Care, FMCG or related 24/7 operational type environments - essential to be considered Demonstrated experience working with unions and employment lawyers on people matters Extensive knowledge of employment legislation, regulations & Enterprise Agreements Advanced coaching, influencing & communication skills Demonstrated experience and confidence with volume ER & IR-related matters Current Driver's Licence Willingness to apply for a Police Check
Why Join Orana Gardens?
At Orana Gardens, we're passionate about fostering an environment where diversity, teamwork, and continuous learning are valued. Our community thrives on providing high- quality care and support to our residents, and we believe in creating a positive and inclusive work environment.
This position's salary range is $85,000 - $95,000 per annum, plus superannuation, NFP Salary Packaging, and Novated lease options. The range may be adjusted commensurate with experience.
For confidential enquiries, contact our CEO by email at
Apply today to join our dynamic team, where you can grow professionally and make a meaningful impact!
Seek advert bio
Lead impactful HR solutions and drive key organisational change A true Generalist HR Role for a workforce of 190 staff Attractive salary package with generous NFP Salary Packaging Benefits
At Orana Gardens, we believe our people are our greatest asset, and we're looking for a dynamic Human Resources Operations Manager to make a meaningful impact across our diverse organisation.