At Peninsula, we strive to be better everyday. Our WHY is our driver, which is to support the Australian marketplace with comprehensive support across an ever changing and complex landscape of HR & WHS.As part of the Global Peninsula Group of Companies, we offer a comprehensive HR/WHS package, including access to industry-leading employee relations and work, health and safety resources. We are THE leader in HR & WHS consultancy.As a Human Resources Case Lead, you will be responsible for qualifying case referrals and preparing case briefs and documentation for our Field Consultants across Australia.You will be someone who thrives in a diverse and fast paced environment and has a passion for helping small businesses navigate a range of complex workplace issues. In return, we will provide you with excellent ongoing learning and development opportunities to advance your career and broaden your knowledge and transferrable skill set.What does your day look like?Review Advice cases, prepare client specific, tailored documents for all types of Face2Face meetings.Assist in the day-to-day operations of the booking team and act as a first point of escalation.Review and qualify Face2Face referrals to ensure sufficient information and scope of service and allocate for actioning.Provide any ad hoc advice, via phone or email, to clients or Consultants prior to the scheduled meeting.You're a perfect fit if you have:Minimum 2 years' experience in a similar role with exposure to Employment Relations.Strong working knowledge of the Employment Relations Act, Holidays Act and other related legislation.Prior exposure to sensitive employment relations matters such as grievances, disciplinaries and redundancies, with solid knowledge of general awards.Excellent communication and interpersonal skills: Build trust, actively listen, and effectively communicate verbally and non-verbally in person.Formal qualifications in HR / IR or Law are highly regarded, however, we understand working experience comes in all shapes and sizes, so we encourage those who have had exposure to employee matters to apply.Full working rights.Why You'll Love Working Here:We believe everyone has the capacity to be better every day. That is why we are passionate about creating a work environment that enables our people to achieve their best - personally and professionally.Make a Difference: You'll play a pivotal role in shaping a positive and compliant work environment.Be an Expert: We provide ongoing learning and development opportunities to ensure you stay at the forefront of ER practices.Collaboration is Key: Work alongside passionate colleagues across departments, fostering a truly collaborative spirit.Rewards & Recognition: We love to reward and recognise our people, from Monthly nominated awards for super service, through to Company Bonus and paid overtime.Peninsula is committed to nurturing a diverse and vibrant workplace. We support equal opportunities and welcome applications from people of culturally diverse backgrounds, people who identify as LGBTQI+, people of Aboriginal and Torres Strait Islander origin, as well as people with disabilities.A note to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes.
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