Join us as Human Resources Manager at Stamford Hotels and Resorts (Brisbane)Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group's portfolio of luxury premium hotels located in Australia. The hotel portfolio consists of nearly 1800 rooms and over 600 employees. In addition to the hotels, the Stamford Group owns a portfolio of premium commercial office properties internationally and is involved in the development of high-end luxury residential units in Australia.At Stamford Hotels and Resorts, we understand that our people are our greatest asset. We strive to retain, develop and reward passionate and success-orientated professionals at all levels. In our pursuit for excellence, we encourage entrepreneurial thinking, challenge the status quo and inculcate a sense of ownership while fostering an environment of transparency, collaboration, respect and integrity among our employees, business partners and the larger community.Core requirements of your roleManage and monitor manpower budgetWork closely with General Manager (GM) and Heads of Departments (HODs) on efficient allocation of resources through manpower planning and rosteringCritically review all proposals affecting changes in headcount establishments and manpower budgets. Where necessary, work with GM and HODs to identify areas of efficiencies/ consolidation/ streamlining opportunitiesManage all relevant HR budget and the utilisation of the budget itemsCustomerBe the custodian of The Stamford Way. Propagate Stamford's vision, mission, CREDOs and service standards and lead by exampleEnsure all employees are delivering the Stamford Service experience to guests at all timesTrack guests feedbacks and ensure relevant departments rectify issues as requiredPartner GM, HODs, and stakeholders to enable excellent delivery of HR services and advisory.ProcessEnsure all relevant P&Ps are understood and complied with by all team membersAnalyse trends and metrics, and use such data to develop more effective and relevant HR solutions for the hotel/assigned portfolio.Support the business operations by effectively and adequately supplying the right resources as and when requiredLead/be responsible for the successful induction of all new hiresManage the Performance Management program and ensure managers conduct regular reviews as requiredAdminister employee benefits and organise yearly flu vaccination exercise for employeesEnsure disputes and disciplinary cases are handled in a professional and timely mannerEnsure that all employees' records are maintained accurately and completelyManage all key cycles such as salary reviews, succession planning exercises, manpower budget planning and development of training calendarsCommunicationAttend regular staff meetings to ensure key tasks are completed and projects are progressing according to scheduleCommunicate changes to policies, procedures and or legislation in a timely mannerCompliance & Risk ManagementHave a strong understanding of employment legislation (e.g. Enterprise Agreement/Employment laws/WHS/Public Liability/Workers Compensation/Equal Opportunity) and ensure adherenceDrive safety culture in Hotel through championing safety practicesParticipate in risk management activities to identify, assess and control risks in the workplaceSystemAssist to upkeep the Hotel's HR Information System and ensure that employees' data are updated timely and accuratelyPartner with Finance and HODs to ensure that payroll processes are completed timely and accuratelyConduct regular and ad-hoc due diligence checks to ensure that all payments, deductions, and accruals for employees are accurate and timelyPeopleBuild talent pools for key roles to support succession planningChampion training and continuous development programs for all employeesDevelop effective strategies for continually building the capability of the workforceMonitor the training records of the employees and ensure they are trained in the hotel's P&P and Stamford WayPartner with managers to identify and forecast staff/skill capability needs to propose Training & Development programs to address capability gapsProvide Managers with support through coaching and mentoring to effectively manage human resources and employee relations mattersDevelop retention programs to mitigate risks for high flight risk employeesEnsure remuneration structures are competitive with the marketDevelop relevant employee engagement initiatives for buy-in/endorsement from Head OfficeOthersOther tasks or duties as assignedAbout youTo successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Skills / KnowledgeTertiary qualifications in Human Resource Management or equivalentStrong command of written and spoken EnglishTechnology savvy in and familiar in computer systems (e.g. Microsoft Office, HR systems and databases)In depth knowledge of labour law, industrial relations and HR best practicesMinimum five years of relevant experience in Hospitality industryExperience leading a team of staffExperience in managing/ liaising with key stakeholdersAttributesCommercially/ financially savvyHands-on leaderAnalytical and highly numeratePeople orientatedAttention to detailsLogical thinker and effective problem solverGood organizer and plannerResponsible to follow tasks through to completionTeam player with a positive, can do attitudePassion for hospitalityAligns personal values with the Stamford WayYou should have full working rights to work in Australia.How to ApplyIf you have the experience, we'll give you the opportunity. Please submit a cover letter and resume. We thank you in advance for taking the time to apply, please note that only shortlisted candidates will be contacted for an interview. No recruitment agencies please.
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