Hr Specialist - Mandarin Speaking

Details of the offer

We are looking for an experienced HR Specialist fluent in English and Mandarin to join our dynamic HR team.
You will be instrumental in providing exceptional HR services and ensuring a seamless experience with our HRIS system, Workday.
This role is ideal for a full-fledged HR professional with a strong background in HR processes and a passion for excellent customer service.
Monday to Friday | 9 AM to 6 PM*Holidays TBDKey Responsibilities: Inquiry Resolution: Address and resolve employee and manager inquiries related to HR policies, programs, benefits, payroll, and other HR matters promptly.Customer Experience: Deliver exceptional customer service to foster a positive experience for all employees.HR Operations: Manage and process HR transactions including onboarding, offboarding, transfers, promotions, and updates to employee information.Employee Guidance: Provide expert guidance on HR processes, procedures, and the use of self-service tools within Workday.Data Management: Ensure accurate and up-to-date maintenance of employee data in HR systems and databases.Technical Support: Assist employees with troubleshooting issues related to the HRIS system.Program Administration: Coordinate HR programs and benefits administration, including enrollment and vendor coordination.Knowledge Development: Lead the creation of knowledge management resources and decision-making tools regarding HR transactions and policies.Process Improvement: Collaborate with HR leaders to define and refine processes and procedures for HR administrative functions.Team Collaboration: Work closely with HR Business Partners and Centers of Excellence to ensure streamlined HR operations.Qualifications: Education: Bachelor's degree in business, Human Resources, or a related field.Experience: Minimum of 5 years in an HR role with a comprehensive understanding of HR policies and practices.Language Skills: Bilingual proficiency in English and Mandarin.HRIS Knowledge: Preferably experienced with Workday or similar HRIS systems.Customer Service Skills: Strong ability to communicate effectively and provide solutions to internal customers.Attention to Detail: High level of accuracy and commitment to confidentiality.Interpersonal Skills: Excellent people skills with a positive and supportive approach.Problem-Solving: Proactive and able to manage time, priorities, and escalations effectively.Nice to Have:Experience in a shared services environment.#J-18808-Ljbffr


Nominal Salary: To be agreed

Source: Talent_Dynamic-Ppc

Requirements

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