Company Overview:
Family Doctor is a leading healthcare provider committed to delivering access to exceptional medical care and fostering a supportive workplace culture. With a focus on providing access to comprehensive healthcare services to local communities, we are dedicated to creating an environment where our employees thrive both personally and professionally. As we expand our presence across Australia, we are seeking an experienced, skilled and dedicated Human Resources Business Partner to join our team.
Position Overview:
The HR Business Partner (HRBP) is responsible for delivering a comprehensive HR service to support Family Doctor's national operations across its clinics. The role serves as the primary point of contact for employee relations, recruitment, return to work coordination, and compliance with Fair Work legislation. The HRBP will also act as a liaison with unions, manage enterprise agreements, and work closely with external HR advisory services. This role ensures that HR policies, practices, and programs align with organisational goals and regulatory requirements while fostering a positive work environment. This is an office based role.
Key Responsibilities: Employee RelationsRecruitment & Talent AcquisitionReturn to Work Coordination (National)Fair Work Compliance & Employee MattersHR Policy Development & ImplementationExternal HR Advisory CollaborationPerformance Management & Workforce DevelopmentAccurate Reporting & DocumentationEmployee Relations Expertise: Strong understanding of employee relations and industrial relations matters, including conflict resolution, grievances, and disciplinary processes.Ability to provide sound advice and manage sensitive issues in a fair and legally compliant manner.In-depth knowledge of Fair Work legislation, the National Employment Standards (NES), and modern awards.Experience in managing enterprise agreements and union relations.Return to Work Coordination: Experience managing workers' compensation claims and developing effective return to work plans.Knowledge of state and federal workers' compensation laws and processes.Recruitment & Talent Acquisition: Proven ability to manage recruitment processes, including sourcing, interviewing, and onboarding.Strong talent acquisition skills with the ability to assess and match candidates to organisational needs.Communication & Negotiation: Excellent verbal and written communication skills, with the ability to engage effectively with all levels of staff, unions, and external advisors.Strong negotiation skills, particularly in relation to enterprise agreements and union discussions.Problem-Solving & Decision-Making: Ability to analyse complex HR issues and make sound decisions based on legal and organisational guidelines.Proactive and solution-focused, with strong organisational and time management skills.Required Qualifications & Experience: Bachelor's degree in Human Resources, Business Administration, or a related field.Minimum 5+ years of experience in a similar HR role, ideally within the healthcare or multi-site industry.Strong understanding of Fair Work legislation, employment law, and enterprise agreements.Experience in employee relations, recruitment, and return to work coordination.Previous experience working with unions and managing industrial relations matters.Experience working with external HR advisory services is highly desirable.Relevant HR certifications (e.g., AHRI) are an advantage.
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