Central Qld / North Coast Region; Service Delivery; Housing & Homelessness Services; Gympie
A temporary Manager position is available at the Gympie Recovery and Accommodation Park and Gympie Housing Office until 31 December 2025 with the possibility of extension.
As Manager, you will be considered a Service Delivery Leader and will be a member of the Regional Leadership team. You will lead and manage the delivery of quality housing and homelessness services to customers and communities through the implementation of quality systems, practices, standards, and service delivery frameworks.
Job details Position status: Fixed Term Temporary
Position type: Full-time
Occupational group: Management
Classification: AO8
Workplace Location: Wide Bay, Sunshine Coast
Job ad reference: QLD/610449/24
Closing date: 08-Jan-2025
Job duration: 31 December 2025 with possible extension
Key Responsibilities: Lead and manage staff, physical and financial resources in accordance with the department's service delivery framework. Allocate, prioritise and perform work tasks in accordance with departmental procedures and statutory, financial and administrative delegations. Provide leadership and management in the delivery of high-quality housing and homelessness services. Actively participate in and, where appropriate, lead local area forums with government and non-government stakeholders. Develop enduring service delivery partnerships to enhance cross-sectoral participation, learning and development, and the delivery and coordination of local housing and homelessness services. Foster a culture and philosophy of frontline service delivery, cooperation, teamwork, high-quality people management, commitment to excellence, and a professional ethic which ensures the Housing Service Centre and Service Delivery continues to meet Service Delivery and the department's priorities. Actively lead and participate in quality assurance and other reviews of the Gympie Recovery Accommodation Park. Provide advice to regional management and key government stakeholders on a range of issues impacting housing and homelessness services outcomes in relation to the Gympie disaster recovery response. Provide proactive high-level support, advice, and information to Service Delivery leaders in relation to the development of service delivery and improvement strategies, staff training and support strategies, and performance agreements. Lead and ensure you establish and maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and are part of day-to-day operations. What we are looking for: We are looking to find the person best suited for the role and will be considering your knowledge, skills, experience, potential for development, and future contribution to the department as well as your personal qualities and how they contribute to our department's equity and diversity objectives which aim to build a workforce that reflects the Queensland community.
It is recognised that everyone is a leader regardless of classification level. Refer to the Program Leader stream of the Leadership competencies for Queensland framework to understand the expectations for this role.
Required Skills: Demonstrate your ability to organise resources to achieve results, build team capability, and measure and monitor the performance of your workforce. Build and maintain relationships with internal/external stakeholders, communicate in a way that promotes trust, respect, and integrity, and negotiate successful outcomes without compromising relationships. Provide high-quality advice and use analysis, experience, and critical judgement to make informed decisions that are rigorously considered and supported by a clear rationale. Demonstrate personal responsibility in meeting objectives, including the ability to proactively recognise and resolve issues impacting the achievement of desired outcomes. Model ethical behaviour and consistently apply those ethical standards to self and others. Applications to remain current for 12 months. Job Ad Reference: QLD/610449/24
Closing Date: Wednesday, 8 January 2025
Further information We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.
Please ensure you download all attachments and follow the instructions on how to apply.
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