We are seeking an experienced Housekeeping/Cleaning Supervisor to oversee all accommodation/administration services at Dugald River Village in north-west QLD.
This is a permanent Full-Time opportunity working an 8 days on/ 6 days off roster, either DIDO from local and surrounding areas or FIFO from Brisbane or Townville.
Key Responsibilities: Manage village housekeeping and cleaning services, including room cleaning, laundry operations and mine site cleaning.Ensure all aspects of service delivery in accordance with the contract for services.Schedule and supervise staff.Issue and manage staff rosters and timesheets.Manage the cleaning budget and ensure costs are controlled.Supervise all team members in their day-to-day duties.Schedule maintenance for all periodical cleaning.Ensure a high standard of cleanliness and maintenance in all accommodation, administration, mine site and laundry facilities.Conduct regular inspections to ensure compliance with quality standards and service rotations.Ensure effective communications through timely response and action to requests.Monitor stock levels and handle ordering of housekeeping supplies.Ensure compliance with established policies and procedures.Contribute to the development of a highly engaged and motivated team.Ensure the promotion of a strong site safety culture and compliance with all workplace health and safety requirements.Our Benefits: All flights to and from site paid for by the company.Meals, accommodation provided for the duration of your time on site.All costs for medicals, training and uniforms are covered by the company.Values based positive company culture, with a caring and energetic team.Purposeful and rewarding work with a competitive salary.Employee Assistance Program for health and wellbeing.Ongoing learning and development opportunities within our global organization.Minimum Criteria: Ability to undertake regular travel to site on a DIDO/FIFO roster.Ability to work in a remote and physically demanding environment.Proven experience in housekeeping/cleaning operations is essential, preferably within a remote/village operation with laundry and mine site cleaning operations.Demonstrated experience using housekeeping audit tools/systems and Microsoft Office suite.Excellent organisation and time management skills, eye for detail and high standard of accuracy.Ability to motivate a team to deliver outcomes and thrive in a busy and dynamic environment.Excellent communication and customer service skills.Demonstrated experience in effectively managing a range of stakeholder relationships and delivering to plan.Solutions focused – self-motivated with a proven ability to demonstrate initiative and adapt to changing needs or priorities.Physically fit with the ability to successfully pass pre-employment medical requirements.Possess an Australian drivers licence.ISS is a global workplace experience and facility management company, providing placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care.
With over 485,000 employees throughout 46 countries, ISS is a company of belonging. We are passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully.