Our team is growing and we are now on the lookout for experienced Housekeeping Supervisors to join our team at Chermside & Taringa.
About Essence Hotels & ApartmentsEssence Hotels & Apartments is a part of Australia's leading student accommodation provider, UniLodge. Our property management platform is shaped from over 25 years as specialists in student accommodation & rentals and is growing within the conferencing and events space. We're the ideal choice for medical stays, business, or leisure.
About the RoleReporting to the Operations Manager, your role as Housekeeping Supervisor is to lead and motivate the Housekeeping and Public Area Cleaning team to achieve daily cleaning excellence across our properties, located at Essence Apartments Chermside and Essence Suites Taringa. You will demonstrate your natural leadership skills and ability to be solution-focused, actively guiding your team to consistently achieve benchmarks and drive guest satisfaction. No two days will be the same and some of your tasks will include:
Ensure the cleanliness of guest rooms (including balconies), guest corridors, linen rooms, housekeeping pantries and Public Areas in accordance with procedures and checklistsManaging the rostering and performance of employeesAssist in the selection, training and mentoring of the teamManage all guest complaints within company guidelines and escalate where necessary.Attend all briefings, meetings and training as assigned by managementEnsure arrival rooms are checked daily to ensure rooms are maintained to a quality standard.Understand and ensure the safe usage and storage of cleaning/chemical agents in line with health & safety regulations.To be successful for this role:Demonstrated 1-2 years experience in a similar roleWill be confident using a computer, and able to use Microsoft Office Suite (Word & Excel)Familiar with safety procedures and WHSCan multi-task, and work well in high-pressure situationsYou will be well presented and always professionally groomedCommitment to working across our Essence Chermside & Essence Taringa properties if required to cover leaveAvailable to work full time (38 hours per week) across a Monday to Sunday rosterHold valid working rights in AustraliaBe willing to obtain a National Police CheckWho We AreAcross our workforce we have built an enviable culture of trust, engagement, collaboration, and fun. Our residents & guests come from diverse backgrounds, and we want our teams to reflect this. As an employee, you will have access to:
Ongoing training and career growth opportunitiesPerformance and Service Recognition ProgramsAccess to tools and resources to support mental health and wellbeingVarious leave options including study leave, parental leave, etc.Join Our TeamIf you want to be a part of our growing team, we invite you to submit your resume and cover letter.
Essence and UniLodge reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date.
We are a 2024 Circle Back Initiative Employer – We commit to responding to every applicant.
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