Job Description
What is in it for you:Opportunity to be part of a dynamic Housekeeping team, in a luxury hotel environment.A competitive salary, starting from $65,000.00 per annumComplimentary meal through our Colleague Dining ProgramExclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerTravel reimbursement program for a TransLink monthly passExtensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirementsCompany-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirementsComplimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST programOpportunity to develop your talent through coaching and our Leadership Mentoring ProgramsEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21What you will be doing: Lead and manage all aspects of the Housekeeping department and ensure all service standards are followed with friendly and engaging serviceHandle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guestsEnsure a positive, team oriented spirit is maintained among all co-workers by practicing open communication, empathy, and support.Conduct regular inspections and Standards Audits of sections, guestrooms and public spaces.QualificationsYour experience and skills include:Service focused personality is essential and previous leadership experience requiredProven ability to build and maintain good relationships with all stakeholdersCommunicate thoughts, actions and opportunities clearly with strong networking skillsAbility to lead by example, believe in a strong team culture and set the scene for high performance
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