When you join EVT, you are joining one of Australia and New Zealand's leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we're the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.
About Rydges Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark too easy service.
About Rydges Hobart Filled with historic elegance and a passion for local hospitality, Rydges Hobart combines modern comforts and stylish interiors for the perfect home away from home. Situated north of Hobart's CBD, this boutique hotel is the perfect place to tailor both memorable guest moments and your own skills. Come join us; we can't wait to hear from you.
About the role As Housekeeping Manager, you will lead our team to ensure high quality cleanliness and organisation across the property. This role involves overseeing daily operations, staff management, and maintaining high standards for an exceptional guest experience.
This is the perfect opportunity for passionate Housekeeping professionals seeking variety and wanting the opportunity to provide guests with a personalised and professional service.
Key responsibilities Manage the daily operations of the entire housekeeping department. Roster the housekeeping team and ensure wage costs are tracked and in line with budget and forecasted business levels. Procurement of cleaning supplies, linens, and other housekeeping-related inventory while managing budgets & controlling expenses. Ensure a high standard of cleanliness is evident throughout the property including in rooms, public and common areas. Maintain exceptional guest service by conducting daily walk-throughs to ensure cleanliness is aligned to brand standards each and every day. Manage the recruitment and ongoing training of all housekeeping staff. Lead and ensure compliance in all aspects of WHS. Adhere to compliance with chemical safety and Occupational Health & Safety regulations; ensure that all team members follow safety protocols. Implement cleaning standards and procedures, foster productivity, motivation, and professional growth among all Housekeeping Team Members. Skills & experience Demonstrated experience in a hands-on role and a high level of service standard across the department. Experience in controlling and maintaining budgets, forecasts and payroll functions, along with operating supplies, replacements, and consumables. Previous experience working with Property Management Systems (PMS). Ability to lead and motivate a team while driving employee engagement, development and productivity. Demonstrated understanding of WHS standards and experience leading adherence to policies and procedures in creating a safe working environment. Ability to build and maintain strong relationships with all stakeholders, internal and external. Excellent personal presentation and a high level of professionalism. Enthusiasm, friendly nature, and results-oriented. Your application will include the following questions:
How many years' experience do you have as a Housekeeping Manager? How many years of people management experience do you have? Which of the following statements best describes your right to work in Australia? Do you have customer service experience? How many years' experience do you have as a Housekeeping Room Attendant? How much notice are you required to give your current employer? What's your expected hourly rate? #J-18808-Ljbffr