Company DescriptionSofitel is the only French luxury hotel brand with a presence on five continents with 120 addresses, in almost 40 countries. Sofitel offers contemporary hotels and resorts adapted to today's more demanding and versatile consumers who expect and appreciate beauty, quality, and excellence. Each Sofitel property offers a genuine experience of the French "art de vivre."Sofitel Los Angeles at Beverly Hills is situated in West Hollywood, on the edge of Beverly Hills and just steps away from iconic landmarks; LA designer boutiques, contemporary art galleries, and world-famous spots. We blend Hollywood glamour, European elegance, and French style in an ambiance that combines see-and-be-seen excitement and the calm of an urban resort.Job DescriptionRespond to all guest and room attendant messages coming in from HotSos.Ensure all guest elevator landings and service landings are clean.Restock room attendant closets as needed throughout the day.Collect dirty linen and trash from closets continually throughout the day.Keep service areas clean and free of debris to avoid any security mishaps.Make sure that all closet doors are closed at all times.Vacuum hallways when time becomes available throughout the shift.Practice safe and secure methods of working.Provide customer service.Shampoo guest rooms and clean shower heads as needed after 4 PM.Clean P2 storage area; inside and outside.Typical Working ConditionsChange of temperature in guest rooms.Possible exposure to mold in bathrooms.Different scents in guest rooms.Carrying both wet & dry linen; between 25 lb and 50 lbs.Pushing and pulling cart filled with dry linen; up to 75 lbs.Being on your feet for a period of almost 8 hours.Exposure to a variety of guests and behaviors.Indoor/Outdoor.Equipment UsedApple/Android Device used to control guest and room attendant messages and report housekeeping needs or maintenance issues.Vacuum cleaner.Cleaning chemicals, rags, duster, gloves.Master keys.Linen carts.Shampoo machine & extractor, deodorizer machine.Glass washing machine.Dolly.QualificationsDetail-oriented & organized.Able to communicate in English.Ability to work in a team.Knowledge of Android/Apple technology.Work well in a fast-paced environment.Ability to clean rooms.Basic knowledge of safety and security rules.Able to work under pressure when challenged by both guest and ambassador requests.Additional InformationConfidentiality: All your information will be kept confidential according to EEO guidelines.Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.Pay: $30.57 per hour.Schedule: Variable.
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