Silk Hospitality is a proudly Australian owned and operated hotel services company, headquartered in Gold Coast, QLD. Established locally in 2009, Silk is an industry leader in the provision of comprehensive and high-quality housekeeping services to the luxury hotel industry nationally. Partnering with small boutique hotels, through to large international hotel chains, Silk aims to deliver seamless integration and an exceptional and tailored client experience.
Silk Hospitality's personnel operate with the utmost integrity and have an innate appreciation for quality. With a proud history of hard work, accomplishment, and success, Silk Hospitality is an excellent choice for those who are dedicated, passionate who seek a rewarding career in the hotel services industry.
The Opportunity
Silk Hospitality are calling for all experienced Supervisors, Leaders & Managers to register their interest in upcoming Housekeeping Supervisory roles across The Gold Coast & surrounding areas.
As an onsite leader with Silk Hospitality, you will have the chance to lead & manage a diverse workforce, further develop your personal & professional skills all whilst interacting with key, well-known clients within the hotel industry.
Key Responsibilities:
Ensure team KPI's are met or exceeded
Assist with recruitment & employee mentoring
Plan & coordinate housekeeping activities according to contract terms
Deliver regular reports to the Operations Manager
Roster staff
About You:
As a natural leader, your key focus will be to encourage a positive, high productive workforce that delivers an exceptional service to our clients. You will demonstrate complex problem-solving abilities & pride yourself on your strong customer service skills. Additional attributes & talents include:
Housekeeping or cleaning experience
Prior experience in a leadership or people management role
Thrive in a fast-paced environment & able to remain calm during times of pressure
Strong written & verbal communication skills
Able to drive results within a team & hold people accountable
Competent with computer systems & Microsoft Office Suite
Demonstrate problem-solving capabilities, innovation & a proactive approach
What's in it for you?
As a key team member of our Operations Team, you will have a direct impact on our brand, strong reputation & delivery of services to our well-known clients. In addition, Silk Hospitality offers:
Employee perks & benefits including discounts at retail stores & local services
Coaching, mentoring & upskilling.
Supportive work culture
Opportunities for internal promotions & movements across the country
To Apply:
If this sounds like you & you're ready to progress your career forward, click the Apply button today to register your interest!
Note, as this is an EOI campaign, someone from our Recruitment Team will be in contact when a suitable position becomes available or if we require additional information.
As part of our recruitment process you will be required to provide a Police Clearance, confirmation of work rights / visa requirements & a Fit for Work assessment.
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