Company Description
About Novotel Surfers Paradise… Novotel Surfers Paradise is located in the heart of Surfers Paradise, with excellent shopping, entertainment & nightlife areas all close by. The hotel features 408 well-appointed rooms, along with a variety of dining options including: The Restaurant, Blvd Cafe and Bar, pool bar and in-room dining. We offer a relaxed, family friendly environment. For those wanting to unwind we offer a heated outdoor swimming pool, tennis courts, basketball & netball court, BBQ area, gym and kids' corner. For our conferencing & events guests we have 6 modern function rooms available, accommodating up to 500 delegates.
Job Description
About the job… At the Novotel Surfers Paradise, we are not only focused on our guests, but also our people. We are seeking enthusiastic and energetic, experienced Housekeeping Attendants to join our diverse Housekeeping team. Ideally, you have previous experience in a similar role, in a hotel with 200+ rooms. We are offering casual and permanent part-time positions.
As part of the Housekeeping team, you will be responsible for offering a quality customer service experience by maintaining the cleanliness of guest rooms, guest corridors, and service areas. Responsibilities include changing bed linen, making beds, cleaning bathrooms, and restocking amenities.
Key responsibilities: Attending to guest enquiries and requests in a timely mannerCleaning guest rooms as required, ensuring they shineCleaning Public Areas with great attention to detailA team player, happy to help out wherever needed in Housekeeping, Rooms, and HousepersonCarrying out allocated cleaning duties to achieve brand standards throughout the hotelTransferring dirty linen and removing rubbish and recyclingSafe handling and use of chemicalsQualifications
About you… To be successful in this role, you have a passion for the Hospitality Industry and are committed to delivering high levels of customer service. You will have unlimited work rights in Australia and will be available to work varied shifts from early mornings to late evenings, including weekends and Public Holidays as per our business demands.
Experience: Previous cleaning experience; hotel cleaning experience highly desirableA can-do positive attitude & service with a smileA keen eye for detail with good time management skillsExcellent communication skills and comfortable using a two-way radioExcellent personal presentationFlexible availability to work on a rotating 7-day roster including weekends and school holidays (and overnight when required)Understanding of correct chemical usage & manual handling techniques to ensure safe work practices in this physical roleMUST HOLD VALID AUSTRALIAN WORK RIGHTS; we are not offering sponsorship.Additional Information
So, when will you be joining us? The Novotel brand is part of the Accor Group. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Just a few of the perks include:
Ongoing career and professional development opportunitiesA rewarding work environmentGlobal discounts on hotel accommodation & food and beverageWhat's in it for you? Uniform provided and launderedFree staff meals during shiftsGenerous ACCOR perks including discounted accommodation and restaurantsA collaborative, vibrant cultureProfessional development opportunitiesACCOR Career Milestone celebrationsA reward and recognition programWhat are you waiting for? APPLY NOW!
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