Voyages Indigenous Tourism Australia offers experience-based holidays in spectacular wilderness locations, including Ayers Rock Resort in the iconic Red Centre and tourism facilities in Mossman Gorge, located in tropical Queensland.
This role is located at our office in Sydney, which serves as a central hub, providing support to our operational teams based in our two locations.
We are seeking an ICT professional with over 3 years in hospitality IT, a deep grasp of industry trends and standards, and a proven track record in managing and implementing hotel management systems to join our ICT team as a Hotel Technology Specialist. This role will see you oversee and optimise the application technology in our hotels, ensuring seamless tech-based operations to enhance guest experience and boost internal efficiency. This role bridges the gap between daily operations and project-based improvements, making sure new technologies are smoothly integrated into the hotel infrastructure while maintaining operational stability.
Key duties: Maintain hotel management technology systemsImplement and integrate new technology solutionsGuide and train staff in the effective use of hotel business applicationsTroubleshoot hardware or application issuesSupport system upgrades and changesTo be successful for this role you will have: Relevant certifications in hospitality systems (e.g. Oracle Cloud Hospitality)3 – 5 years' experience in IT roles within the hospitality industryExperience with APIs and system integration techniquesExperience with data integration, data query, and analysis techniquesExperience with Point-of-Sale systemsExperience with a broad range of hotel operation technologies including human resources, time management systems, and reporting softwareExperience in managing service level agreements and working with vendor support teamsThis is more than just a job:
You will be part of a company committed to social responsibility, supporting people and communities, alongside a dedicated team and a positive work environment. Additionally, you will benefit from a hybrid work arrangement, competitive pay, property discounts, and a modern office space with numerous perks and facilities. We prioritize high achievers, providing a wide range of development opportunities to support our top performers in achieving their goals.
If this sounds like the perfect opportunity to try something new, then please apply now! A Criminal History Check is a mandatory step of our recruitment process.
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