Front Office & Guest Services (Hospitality & Tourism)
Rydges is part of EVT - Entertainment, Ventures and Travel, a proudly Australian-owned company with over 100 years' experience in hospitality, entertainment and leisure in Australian & New Zealand.
Our hotels stretch from Sydney to Queenstown to Perth and each is locally inspired, just like our team, our customers and you.
We're for making the day better.
We include.
We nurture talent and promote internally.
About Rydges Hobart
Rydges Hobart combines modern comforts and stylish interiors with the warmth and intimacy of a boutique hotel.
The hotel features 64 guest rooms and suites, conference rooms, Food & Beverage areas and pool.
The Role
We are seeking an experienced Hotel Receptionist to join our team on a casual basis.
The ideal candidate will have previous experience in the Hotel Front Office environment.
Reporting to the General Manager you will be responsible for exceptional customer service to our guests by responding to their requests promptly.
This role provides the opportunity to develop and work across other hotel departments including restaurant, In-Room Dining as well as Banquets and Conferencing.
Your main responsibilities will include:
Receiving and processing reservations Checking in/out guests Attending to guests requests Meeting/greeting all guests and answering the telephone Offering and promoting products/services to members and guests Providing back-up support to other departments as required Provide exceptional customer service
To be successful in this role you must have:
Previous experience in a customer service role Passion for the industry Experience with OPERA property management system an advantage Be able to work autonomously Strong communication and interpersonal skills Outstanding personal presentation RSA
Only successful candidates will be contacted for interviews.
Your application will include the following questions: Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a Hotel Receptionist?
Which of the following property management systems (PMS) do you have experience with?
Do you hold a current Responsible Service of Alcohol (RSA) certificate?
How much notice are you required to give your current employer?
How many years' experience do you have as a food and beverage attendant?
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