About Pro-invest GroupPro-invest Group is a global asset management and investment firm specialising in real estate, with an extensive track record of delivering new-build hotels and repositioning existing properties across Australia and New Zealand. As a trusted partner to world-renowned hotel brands such as Holiday Inn Express, voco, Hotel Indigo, Kimpton, and Sebel, we are committed to creating innovative, sustainable, and memorable hospitality experiences.About Hotel Indigo Melbourne on FlindersAt Hotel Indigo, we celebrate the local neighbourhood with vibrant, design-driven spaces that reflect the character and spirit of the city. Our Bistrot Bisou restaurant offers an exciting French dining experience, with a focus on locally sourced, seasonal produce. We invite guests to embrace the diverse stories of our city and connect with the authentic local experiences we share.Position OverviewWe are seeking an experienced and dynamic Restaurants & Bars Manager to lead our service team at Bistrot Bisou and other front-of-house operations at Hotel Indigo Melbourne on Flinders. This is a key leadership role, responsible for overseeing our restaurant, bar, lounge, and in-room dining service operations to ensure excellence in guest experience, financial performance, and team development. If you have a passion for hospitality, a keen eye for detail, and a commitment to creating exceptional guest experiences, we want to hear from you!Key Responsibilities:Financial Oversight: Manage budgets, stock control, and cost management to meet profit targets. Conduct monthly stock-takes, ensure inventory procedures are followed, and collaborate on financial reporting and forecasting.Team Leadership & Development: Lead, motivate, and develop the front-of-house team. Oversee recruitment, training, and performance management, fostering a positive, growth-oriented work environment.Guest Experience Excellence: Drive a guest-centric culture, ensuring memorable, personalized interactions. Address feedback promptly and analyze insights to enhance service and satisfaction.Operational Excellence: Ensure smooth daily operations in dining and bar outlets, maintaining high hygiene, presentation, and safety standards. Collaborate with the kitchen and hotel leadership to optimize service delivery.Business Strategy & Growth: Contribute to business planning and marketing strategies to drive revenue. Assist with menu design, promotions, and stay updated on industry trends to keep offerings fresh and competitive.Qualifications & RequirementsA Bachelor's Degree or Diploma in Hospitality Management or a related field (or equivalent experience).Minimum 5 years' experience in a similar role at an equivalent venue (e.g., Venue Manager, Restaurant Manager, or Food & Beverage Manager).Strong financial acumen and experience managing budgets, cost control, and inventory systems.Responsible Service of Alcohol (RSA) certificate and a thorough understanding of industry regulations.Exceptional leadership, communication, and interpersonal skills.Ability to manage multiple priorities and meet deadlines in a fast-paced environment.A passion for delivering outstanding guest experiences and inspiring a team to do the same.Why Join Us?Be part of a dynamic and growing global hotel brand with opportunities for professional development and career progression.Lead a passionate team dedicated to providing exceptional service and making a positive impact on guests' experiences.Work in a stylish, vibrant hotel with a unique connection to Melbourne's local neighbourhood and culture.Competitive salary and benefits, with opportunities for growth and career advancement.If you're a hands-on leader with a passion for hospitality, a strong operational focus, and a commitment to excellence, we'd love to meet you!Hotel Indigo Melbourne on Flinders is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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