Apply now Job no: 529752
Work type: Permanent Part Time
Location: Gold Coast
Categories: Guest Relations, Front Office
A great opportunity has arisen to join the Hotel team at the Dorsett Hotel as a Hotel Guest Service Agent. In this role you will deliver outstanding service to our guests during check in, check out and throughout the duration of their stay.
What are we looking for? Extensive guest service experience in Front Office/Guest ServicesPrevious experience in a 5-star establishment advantageousGood keyboard skills with knowledge of hotel check-in systems (Opera Cloud highly regarded)A high level of proficiency with Microsoft Office (Word/Excel/Access)The ability to speak a second language (highly regarded but not essential)Sound knowledge of the local area and surroundsOutstanding presentation and communication skillsFlexibility to work across a 24/7 rosterWhat can we offer you? FREE buffet meal with a new menu every day at our Employee Dining RoomUniform laundered and ready for you daily on propertyPenalty rates apply for evenings, weekends and public holidaysRosters confirmed in advance and available direct to your mobile30% staff discounts across our award-winning venues on all 3 of our propertiesLifestyle and wellbeing discounts and benefits, including EAP & gym membershipsThe Star is an Employer of Choice for Gender Diversity awarded by WGEAGroupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and IndigenousOpportunity to join an established and large team, with endless career growth to learn and develop your careerPlease be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position. About us The Star Gold Coast offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ's at Atrium Bar & more! It is a destination that offers relaxation and fun at the same time!
Our Culture At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.
The Star is a WGEA Employee of Citation for Gender Equality holder and is recognised with a Gold Award 2022 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTQI+ inclusiveness in the workplace.
It's your move Make your next move by clicking the link Advertised: 22 Apr 2024 E. Australia Standard Time
Applications close: 28 Apr 2024 E. Australia Standard Time
#J-18808-Ljbffr
