Hotel General Manager

Hotel General Manager, 5* hotel, Inverness £48k
This luxury 5* hotel based in the heart of Inverness offers an outstanding level of guest service, ensuring the highest service possible.
You, as the Hotel General Manager, will be THE ULTIMATE PEOPLE PERSON - passionate, enthusiastic, and above all, keen to help guests have the best experience.
Your main responsibilities will be:Assisting with check-in and check-outManaging guest bookings for restaurant reservations and afternoon teaAdvising guests of tours, entertainment, restaurants, and booking these for themManaging the small teamResponsible for maintaining high standards and ensuring guest satisfaction is more than exceededOverseeing all financial areas including budget, P&L, and forecastsHands-on in all areas - this is not an office roleWorking hours are 5/7 days on a rota.
As an ideal candidate, you will be:An Assistant General Manager, Duty Manager, or Hotel General ManagerA people person with an infectious personality and a natural love for customer serviceExperienced in working in a small luxury hotel environment (4*/5*)Able to lead, manage, and motivate a small teamExtremely hands-on in all areas at all timesGuest-focused with exceptional communication skills and attention to detailFlexible and willing with a positive, can-do attitude*Please note, accommodation is not included; however, the hotel may be able to offer temporary short-term accommodation.
So passionate about people and interested in the role?
Then apply immediately or send your CV directly to (url removed).
*All candidates must be eligible to live and work in the UK at the time of application.
#J-18808-Ljbffr