Hospitality Retail Supervisor | Byron BayThree Blue DucksJob Type: CasualCategories: Retail & Consumer Products Job OverviewWe are looking for an experienced Hospitality Retail Supervisor to join our growing team at Three Blue Ducks in Byron Bay!Job DescriptionAbout Us:Three Blue Ducks at The Farm is nestled on an 80-acre farm and macadamia orchard, offering stunning views of the hinterland and Byron's iconic lighthouse. We pride ourselves on being a professional yet fun and positive team, dedicated to delivering exceptional food and beverage experiences. Our ethos is built on teamwork, enthusiasm, and inclusivity.Role Overview:We are seeking an experienced Hospitality Retail Supervisor to join our team at our Byron Bay location within our Produce Store, where you will help drive retail sales and ensure every guest has a fantastic experience at The Ducks.Key Responsibilities:Supervise daily retail operations and ensure a high standard of service.Lead, train, and motivate the retail team to deliver exceptional customer service.Assist in managing inventory and following inventory processes.Collaborate with kitchen and front-of-house teams to ensure smooth operations.Assist in developing and implementing promotional strategies to enhance sales.Handle guest inquiries and resolve any issues promptly and professionally.Maintain a clean and organised retail space that reflects our brand standards.Skills and Experience:Proven experience in a retail or supervisory role within the hospitality industry.Confident and strong shift leadership skills.Excellent communication and interpersonal abilities.Passion for food and beverage with a focus on customer satisfaction.Ability to multitask and work in a fast-paced environment.Knowledge of inventory management and point-of-sale systems.Benefits and Perks:Opportunities for training and career advancement as part of our own aspirations for growth.Opportunity to work at our other Three Blue Ducks Venues - Melbourne, Nimbo, Bellingen & Rosebery.Team-oriented work environment.Discounts for staff when dining at any of our restaurants plus lots of other discounts with affiliated partners.If this sounds like you, apply now or send your resume to ****** Blue Ducks is an equal opportunity employer committed to the principles of diversity and inclusion. We encourage applications from people of Aboriginal and Torres Strait Islander descent.
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