Homestay Consultant - Gold Coast

Details of the offer

Want to connect with people from all over the world? International students need a Homestay Consultant like you to help match them with a wonderful host!
The Australian Homestay Network (AHN) is Australia's largest and leading homestay provider having placed over 60,000 students into homestay since its inception in 2008.
AHN has a national team of experienced and dedicated people using a unique homestay website and communication system for managing homestay placements throughout Australia.
AHN is the industry leader for homestay in Australia and delivers the highest quality of service for visiting students and their homestay hosts. We make sure everyone involved in homestay can have a welcoming, safe and enjoyable cultural experience.
We are looking to recruit a permanent part-time Homestay Consultant within the Gold Coast region to join our dynamic and friendly team.
Duties & Responsibilities include: Conduct virtual and in-person interviews with potential homestay hosts, assessing their suitability and enthusiasm.Guide the applicants through the onboarding process, ensuring they understand our company policies and procedures.Assist hosts in completing their online profiles and applications, ensuring accuracy and completeness.Provide feedback to hosts on areas for improvement, offering guidance and support.Be a true ambassador for our company, representing our values of warmth, trust, and connection.Maintain a positive and enthusiastic attitude, fostering a welcoming and supportive environment.Maintain accurate records of host interviews, inspections, and onboarding progress.Communicate effectively with both hosts and internal team members.Applicants are required to possess the following skills & attributes: Essential: Valid Queensland Driver's License with good driving skills.Excellent judgment: You have a keen understanding of our business needs and can make decisions that align with those goals.A genuine people person: You love meeting new people and building relationships.Excellent communication skills: You're a natural communicator, both verbally and in writing.Strong time management: You're organised and efficient, able to juggle multiple tasks with ease.Positive and patient attitude: You approach every interaction with enthusiasm and a willingness to help.Proficient with technology: You're comfortable using computers and online platforms.Experience reading personalities: You have a knack for understanding people's motivations and personalities, and you can use this skill to build rapport and trust.Further requirements: Home office - late model computer + solid internet connection.Applicants will be required to fulfil ALL of the following items to be considered for an interview:
Provide a covering letter which must include the following:Addressed to "The General Manager - AHN Gold Coast"Include your full name, address, contact details and email address.Provide one paragraph of your work history which would fulfil the key competencies of this role. In this paragraph it is a requirement to use the word 'additionally'.Availability of a start date.Details of three (3) referees including a contact phone number.Best time to contact you and type of contact (phone, text or email).This is a busy and satisfying role for the right applicant.
We look forward to meeting you.
AHN Gold Coast Team
Job Types: Part-time, Permanent
Pay: $31,000.00 – $46,000.00 per year
Expected hours: 20 – 30 per week
Benefits: Professional development assistanceWork from homeSchedule: Monday to FridayLicence/Certification: Full Drivers Licence (Required)Work Authorisation: Australia (Required)Work Location: Hybrid remote in Bundall, QLD 4217
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Nominal Salary: To be agreed

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