Home Lending Executive - St AlbansCommonwealth Bank of Australia, Melbourne, AustraliaGrow your lending career with our industry leading home loan platformShowcase your Lending expertise & passion for building meaningful relationshipsEnjoy seamless systems & industry-leading time to unconditional approval / technologySee yourself in our teamThe Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.Do work that mattersAs the Executive Home Lender you will be pro-active in building your portfolio base and actively manage your customers to ensure all needs are explored and the right solutions offered.You have a deep level of Home Lending experience and knowledge.More specifically you will:Draw from extensive experience in products, processes, policies and lending risk appetite to describe options and value propositions, answer questions and resolve objections effectivelyDevelop a reputation for being a trusted advisor by guiding customers and business partners on the lending journey. Build advocates and focus on how CBA can deliver authentic and long-term relationshipsEmbody our values, create followership and drive success with a team of passionate lendersProactively research and utilise industry and customer network to enhance and share knowledge of Regulatory requirements and its impacts on the market, industry, customers and the GroupDevelop and maintain internal and external referral sources and effectively ask for business and coach others in how to ask for business through deeper and proactively customer and business partner relationship. Build own referral partner network externally.Show advanced application of the Group's risk framework to attract and retain customers. Effectively question risk situations and encourage a speak-up culture.We're interested in hearing from people who:Track record of delivering excellent customer service through a proven ability to establish and maintain effective and rewarding relationships.World-class customer pipeline management skillsPrior proven experience within a lending/sales environmentKnowledge of retail lending with the ability to identify and anticipate customers' financial needsDemonstrated understanding of Home Lending products and the current national home lending legislationAbility to coach and upskill peersAdvanced business and market acumenWith us, you'll help customers make the right financial decisions and achieve their dreams.If this role sounds like the perfect fit then we'd love to hear from you. Apply today!At Commbank, we're determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You'll be part of a community that'll support you professionally and personally, every step of the way. Beyond your team, you'll also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across CommBank.If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.Advertising End Date: 27/11/2024
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