Home & Investment Lending Manager - Chadstone VICAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. Our high-performing teams of Home & Investment Lending Managers play a critical role in making this happen, by supporting our customers to save for, buy and own their own home or investment property.About the RoleRole type: Permanent, full timeRole location: ANZ Chadstone Home Branch: Chadstone Shopping Complex - Shop B190,1341 Dandenong Rd, Chadstone VIC 3148What will your day look like?As an ANZ Senior Home & Investment Lending Manager, your knowledge of the local market will help you build strong relationships with customers so you can coach them through the home loan journey and deliver an exceptional customer experience. To grow in the role and invest in your future, you will build your own lending capability with great training and development opportunities and specialised coaching support.What will you bring?To grow and be successful in this role, you will ideally bring the following:Strong and demonstrated residential lending and retail banking experienceAbility to leverage trends to identify and manage business development opportunitiesAbility to lead strategic initiatives to embed best practice, grow customer relationships and contribute to portfolio growthBeing adept at enhancing the financial wellbeing of Retail customers with complex lending needsProficiency in building and maintaining exceptional customer and community relationships, proactively managing customer portfolios to maximize retention.You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.We offer:From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive. We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.To find out more about working at ANZ, visit anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 77241.
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