About your new company We're currently looking for customer-focused and dedicated Home Claims Consultants to join our client in the Insurance sector.
In this role, you will be the first point of contact for customers and will ensure a positive experience for customers.
This is a full-time role, with rotational shifts between the hours of 6am – 6pm.
Shifts will be rostered Monday – Saturday (one Saturday shift every 2-3 weeks).
Benefits to successful applicants: Join a team of experts that celebrates success Annual company-wide celebrations with regular interstate trips Join a fast-growing business Enjoy additional leave days of (e.g paid wellness and volunteering leave) Employee discounts on insurance products Duties and responsibilities include: Manage the full claims process from lodgement to settlement Liaise with customers to provide empathetic and professional support Act as the initial lodgement point for customers Negotiate options as required for accurate processing of claims Work within set procedures and standards to ensure all claims are processed in an efficient and effective manner We are looking for someone with: Proven track record of claims management experience or similar in a complex Customer Service environment Great communication and phone skills A detail-oriented approach with a commitment to delivering excellent customer service Highly organise and able to work under pressure in a fast-paced environment Proven analytical and critical thinking capabilities Ability to show empathy and compassion by providing best commercial outcome If this sounds like your next role, please apply now!
Or contact Naomi Hardy at Fuse Recruitment on 0432 391 158 or email ****** for any questions.
At Fuse, we specialise in recruitment for the insurance industry and actively source for a broad range of established clients.
If you are a broking, underwriting or claims professional looking for your next opportunity, we'd love to hear from you!
If you know someone looking for a job, refer them to us and we'll give you $500* if we find them a new role!
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