Technical Solutions Consultant Location: Canberra, Australian Capital Territory, Australia
Time Type: Full time
Posted on: Posted 2 Days Ago
Job Requisition ID: 1165647
This role has been designed as 'Hybrid' with an expectation that you will work on average 2-3 days per week from an HPE office.
Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description: The HPE GreenLake Platform Cloud (GLCP) team allows you the opportunity to collaborate with both creative and engineering types to build HPE's next generation cloud platform. Combining agile methodologies and a continuous integration and delivery pipeline, the GreenLake Cloud Platform partners with all of HPE and powers HPE's transformation as a true cloud-native provider. It's the cloud that comes to you!
On the GLCP team, you will build innovative cloud platform capabilities that enable the delivery of rich HW and SW aaS solutions to customers.
The Technical Solutions Consultant applies advanced subject matter knowledge to solve complex business issues. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine the best method for accomplishing work and achieving objectives.
Your Key Responsibilities: Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical). Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. Ability to act as a mentor and guide other employees. Ability to provide direction and guidance to process improvements. Ability to articulate clearly, recommend and explain resolutions/clients. Understand and utilize ITIL. Represent the company in a face-to-face customer location visit, industry conference/trade show, vendor meeting, etc. About You: Excellent verbal and written communication skills in language to be supported. Advanced troubleshooting skills in a technical environment. Excellent analytical and problem-solving skills. We are looking for you to join our team as a Kubernetes and Docker Engineer to design, build and implement cloud-native architectures with Kubernetes, Docker, and related technologies for us. Responsible for overall Docker & Kubernetes setup, configuration, and Architecture. Configuring and maintaining/supporting a large-scale Docker-based environment using Kubernetes. Troubleshoot and resolve issues within the Docker and Kubernetes environment. Ensure proper operational aspects including monitoring, reporting, backup for both Docker hosts and associated images and containers. Good understanding of Linux and Networking concepts. General operational expertise such as good troubleshooting skills, understanding of systems capacity, bottlenecks, basics of memory, CPU, OS, storage, and networks. Good knowledge of airflow, spark, SQL, livy, superset, kubeflow, mlflow, feast, ray. Intermediate Shell Scripting skills and Basic programming skills ideally in Java or Python. Should be a self-starter who is excited about learning new technology. Good understanding of Hadoop Architecture and understanding of distributed systems and distributed computation. Self-driven, Ability to work independently and as part of a team with a proven track record. Open to working non-standard hours (Night Shifts) including weekends. Good understanding of AI/ML is an added advantage. What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial, and emotional wellbeing.
Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Diversity, Inclusion & Belonging We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
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