Help Desk Administrator

Temporary opportunity
Melbourne CBD Location
About Our Client
The client provides consulting services focused on business strategy, technology solutions, and innovation. They assist organizations in enhancing performance and achieving goals through digital transformation, IT consulting, and process optimization.
Job Description
Update the system with customer and client information.
Answer inbound calls and make outbound calls as required.
Book appointments and follow up with confirmation.
Diary and email management.
Manage and update all office documentation.
The Successful Applicant
Computer literate at intermediate-advanced level including (MS office suite & internet).
Excellent telephone manner, communication skills, and customer service.
Experience within an administration support role.
Proactive, flexible approach to completion of work.
The ability to provide effective and appropriate information to a variety of people.
Excellent written and communication skills.
Strong organisational and administrative skills, including an ability to prioritise workloads, meet deadlines, and manage a varied workload in a busy professional environment.
What's on Offer
The successful candidate must possess a strong "can do" approach whilst having the ability to work both autonomously and within a team. A high standard of attention to detail and time management skills are imperative along with the ability to provide a high level of professionalism and customer service to both internal and external stakeholders. The working environment is a collaborative one where team spirit and open, honest communication are encouraged.
The passionate team is extremely down to earth. This position is dynamic and varied; it will suit a go-getter who values the impact and importance of the secretarial function.
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