Heather Senior Care - Home Care Team ManagerAre you passionate about leading a dedicated, small team that delivers exceptional care?
Do you have strong business acumen, enjoy building relationships and thrive in a role where you make a difference every day?
Heather Senior Care - NDIS is looking for a special individual to step into the shoes of our wonderful Home Care Coordinator Manager Karen, who will be going on maternity leave.
About the role In this pivotal role, you will manage and support our Home Care Coordinators and Community Engagement Officer to ensure our teams exceed customer expectations and meet government standards.
You'll also play a key role in promoting and growing the Heather Senior Care - NDIS division by developing strong relationships with stakeholders, clients and staff.
Whilst not directly managing a client base, the role is vital to mentoring and supporting a small team of professionals to deliver the highest standards of care to our clients.
We are looking for someone who can carry on this legacy, whilst also bringing a little of their own flair to the role.
What you'll be doing: Manage and support the Home Care team and Community Engagement Officer to ensure the delivery of quality care for our Home Care and NDIS clients.Promote and grow the Heather Senior Care - NDIS business by nurturing relationships with key stakeholders and identifying new business opportunities including meeting potential clients.Provide leadership to enhance the overall client experience, resolving issues with compassion and care.Provide a sound basis of clinical governance to the team and actively seek out new clinical care strategies.Mentor and develop staff, helping them grow their careers and deliver excellent care outcomes.Deliver weekly and monthly reports to management on business growth, potential risks, and outcomes in the Community Care - NDIS division.What we're looking for… We are seeking a people person, with a passion for caring for both clients and staff.
You would enjoy working in a close-knit team, have a strong sales focus, and thrive in roles that offer challenge.
If you have a passion for developing relationships and can tackle problem solving with compassion, we'd love to hear from you.
Essential Qualifications and Experience An experienced Registered Nurse / Allied Health Professional with extensive experience in Community Care.Proven interpersonal and communication skills, and the ability to grow relationships with team members and stakeholders.Ability to actively market and promote Heather Senior Care - NDIS.Ability to support and participate actively in clinical governance oversight.Ability to generate and deliver reports for Senior Management.A strategic mind with a view to continuous improvement strategies for service delivery.An individual who can lead by example, inspire and support their team.What we offer… An 18 month contract with a view to permanency after the contract period, due to company growth.The opportunity to make a significant impact in a growing, dynamic company.A supportive and friendly work environment with opportunities for professional development.A company vehicle for work usage and home garaging.A small family business where your opinions and those of your clients are seen, heard and valued. #J-18808-Ljbffr